10 career essentials

Excel at your career by using your personality type


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ISBN: 978-1-8578-8542-2


224 Pages

Business & Economics/Psychology

Are you getting what you want from work? Are you excelling at your career?

There are many books to help you choose a career, but few to help you excel in the workplace once you are working.

Over the course of a lifetime, people can spend 80,000 hours on the job. With this much time invested, author Donna Dunning asserts that your career should be interesting, motivating and rewarding. And in our competitive, rapidly changing society, you need to know how to be effective and competent at work or you may find yourself unemployed or passed over for promotion.

Focusing on day-to-day behaviour and providing practical tips and strategies, 10 Career Essentials becomes your personal career coach by showing you how to work effectively, get recognition and steer your career in the direction you want to go. The ideas such as optimizing your outlook, exceeding expectation and thriving in uncertainty may sound simple, but applying them takes skill and practice. 10 Career Essentials provides the key self-assessment tools and tips to stimulate learning and improve your ability to implement your personal career strategy to its fullest.

The 12 Rules of Attention

How to Avoid Screw-Ups, Free Up Headspace, Do More and Be More At Work

By:  Joseph Cardillo, PhD



ISBN: 978-1-5293-6199-5


256 Pages

SELF-HELP / Personal Growth / Memory

Based on cutting-edge science, technology and holistic psychology, The 12 Rules of Attention offers insights into what goes on "upstairs" in your head at work when your attentional beam is strong -- and when it is weak. You will discover how attention affects the quality of everything you think, feel, and do.

More than just the ability to focus, attention determines whether you feel depressed or spirited; how you experience others, the depth, frequency and accuracy of your insight (or whether you have any insights at all!),and the frequency of workplace error and success.

The 12 Rule format shows exactly what to do to achieve and maintain sharp, crisp, accurate attention for the most important moments in the workday.

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joseph cardillo, phd

100 Business tools for success

all the management models that matter in 500 words or less

By:  Jeremy Kourdi



ISBN: 978-1-5293-8717-9


224 Pages


The world is full of business ideas.

But how do you know which the best ones are?

And how do you find time to read them?

100 Business Tools for Success may be a little book, but it contains the very best business tools that have come from the very best business brains on the planet.

Each is summarized over just two pages, so that you can quickly gain access to the insights which are driving the most successful people in all walks of life.

A must for all business professionals...

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Jeremy Kourdi

100 Things Successful Leaders Do

little lessons in leadership

By:  Nigel Cumberland



ISBN: 978-1-5293-5331-0


224 Pages

BUSINESS & ECONOMICS / Personal Success

Following the success of the international bestseller, 100 Things Successful People Do, Nigel Cumberland turns his attention to leadership.

100 Things Successful Leaders Do distills all the wisdom and knowledge of a lifetime of coaching great leaders into 100 short chapters showing you how to build your own leadership skills quickly and confidently.

100 Things Successful Leaders Do is packed with great ideas for creating long-term success for yourself and those you lead. Explore the habits, tools, techniques and mentality of smart leaders and develop your own leadership style. Every chapter features a new idea that will help you get closer to your goals. Mixing simple explanations with activities and exercises, you'll learn the optimal mindset and habits you need to succeed.

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100 Things successful people do

Little exercises for successful living

By:  nigel cumberland

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ISBN: 978-1-8578-8662-7


224 Pages

Self-Help/Business & Economics

Do you have what it takes to succeed in life, in work and in your relationships? This book is your guide to creating a successful life and accomplishing your goals, from your largest and most audacious to your smallest and most mundane.

Hailed as "inspiring and practical" by Marshall Goldsmith, the bestselling author of Triggers, 100 Things Successful People Do is a guidebook to achieving success in any aspect of your life. You will discover the habits that are common to successful people and find out how to adopt them into your own life so that you can be successful too. Mixing simple instructions with activities to get you started, whether you are looking to succeed in your family life, at work, in sports, at school or in retirement, you will find, mindsets, habits and techniques here that will help you get the results you want.

100 Things Successful People Do is an attractive hardback - perfect to give as a gift or keep for yourself.

50 BUsiness classics

Your Shortcut to the Most Important Ideas on Innovation, Management, and Strategy

By: Tom Bulter-Bowdon

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ISBN: 978-1-85788-675-7


320 Pages

Business & Economics/General & Leadership

Brand new title in the bestselling series.

50 Business Classics presents the key ideas from classic texts such as My Years with General Motors and Michael Gerber’s The E-Myth Revisited to contemporary business ideas seen in the rise of the tech giants like Google, Apple and Amazon. It contains revealing biographies of luminaries like Steve Jobs and Katherine Graham, as well as lesser-known stories including the creation of publishing giant Penguin and Chinese behemoth Alibaba. 

Here you’ll find the texts and ideas that matter in Entrepreneurship, leadership, management, strategy, business history, personal development, technology, and innovation.

Summarizing the smartest thinking for today’s professional success, this book will provide inspiration and insights for entrepreneurs, executives, and students of business and management alike.

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Tom Butler-Bowdon


50 Economics classics

Your shortcut to the most important ideas on capitalism, finance, and the global economy

By:  tom butler-bowdon



ISBN: 978-1-8578-8673-3


386 Pages

Business & Economics/Political Economy

Explore the ideas of some of the greatest thinkers in economics. Gain the insights and research of contemporary economists and commentators.


Economics drives the modern world and shapes our lives, but few of us feel we have time to engage with the breadth of ideas in the subject. 50 Economics Classics is the smart person's guide to two centuries of discussion of finance, capitalism and the global economy. From Adam Smith's Wealth of Nations to Thomas Piketty's bestseller Capital in the Twenty-First Century, here are the great reads, seminal ideas and famous texts clarified and illuminated for all.

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tom butler-bowdon

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50 Success classics, 2nd Edition

Your shortcut to the most important ideas on innovation, achievement, and prosperity

By:  tom butler-bowdon



ISBN: 978-1-4736-5835-6


386 Pages

Self-Help/Business & Economics

What makes a person successful? What makes them motivated, prosperous, a great leader? Inside 50 Success Classics, discover the all-time classic books that have helped millions of people achieve success in their work, their mission, and their personal lives.

This brand new updated edition of Tom Butler-Bowdon's guide to the texts that will help you find success in your professional and personal life. Contains eight brand new chapters summarising recent classics such as Grit by Angela Duckworth and Outliers by Malcolm Gladwell.

Millions of us are drawn each year to find the one great book that will capture our imagination and inspire us to chart a course to personal and professional fulfillment. 50 Success Classics is the first and only "bite-sized" guide to the books that have helped legions of readers unleash their potential and discover the secrets of success. Mapping the road to prosperity, motivation, leadership and life success, 50 Success Classics summarizes each work's key ideas to make clear how these timeless insights and techniques can inform, inspire and illuminate a path to authentic achievement.

Tom Butler-Bowden presents this wide-ranging selection of enduring works in the literary and the legendary: pioneering thinkers, philosophers and powerful leaders who have shown us how to Think and Grow Rich, acquire The 7 Habits of Highly Effective People, become The One-Minute Manager, solve the challenging puzzle of Who Moved My Cheese? and discover The Art of Wordly Wisdom. From the inspirational rags-to-riches stories of such entrepreneurs as Andrew Carnegie, Warren Buffet and Sam Walton to the leadership lessons of Sir Ernest Shackleton, Eleanor Roosevelt, Abraham Lincoln and Nelson Mandela, 50 Success Classics goes back to the basics to find the classic books on staying true to ourselves and fulfilling our potential.

Practical yet philosophical, sensible yet stimulating, the 50 all-time classics span biography and business, psychology and ancient philosophy, exploring the rich and fertile ground of books that have helped millions of people achieve success in their work and personal lives.

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tom butler-bowdon

The 80 Minute MBA

Everything You'll Never Learn At Business School

By: Richard Reeves & John Knell



ISBN: 978-1-4736-7353-3


228 Pages

Business & Economics/Education & Professional Development

The fully revised new edition of the international bestseller.

This book is your short-cut to business brilliance. A traditional MBA is for either the time-rich, the very wealthy, or the lucky few with a generous corporate sponsor. So what happens if you want to get a hit of high-quality business inspiration without spending two (plus) years back at school? 

The 80 Minute MBA is the gateway to fresh thinking, in less time than it takes a standard meeting to get past coffee and donuts. The MBA-in-a-box book is old hat. Managers need the encouragement to think differently, not in the same straight lines. 

Stimulating new material brings this edition right up to date with critical business thinking. Including a new chapter on the platform economy and fresh technology and social media examples, this book will energize and inspire you in equal measure.


Richard Reeves


John Knell

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The 80/20 Principle and 92 other powerful Laws of Nature

The science of success

By: Richard Koch



ISBN: 978-1-8578-8611-5


228 Pages

Business & Economics/Self-Help/Time Management

Insight from science for business success

In a brand new Preface, bestselling author Richard Koch describes a paradigm shift in business, whereby intuition is more important than analysis, ideas and product trump strategy, and influence is superior to control.

In this essential companion to his bestselling The 80/20 Principle - the radical power law that helped thousands of people achieve more by doing less - Koch illuminates 92 other universal principles and laws to promote the science of success in an increasingly challenging business environment.

From natural selection to genes and memes, from Newtonian physics to chaos and coopetition, Koch demonstrates, in both theory and practice, what science can teach business:

- Why growth is much easier to find than sustain

- Why co-operating is better than competing

- How there are infinite ways to fail, but also multiple ways to succeed

The Accidental Business Nomad

A Survival Guide for Working Across a Shrinking Planet

By:  Kyle D. Hegarty

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ISBN: 9978-1-5293-2907-0


256 Pages

SOCIAL SCIENCE / Customs & Traditions

An unvarnished, story-driven, practical guide to working across cultures. The book features real stories of companies going global, warts and all. Each is a fascinating object lesson the cultural realities and unexpected surprises of modern globalization. Readers will learn:

  • Why up to 70 percent of international ventures fail due to cultural issues, and how to avoid becoming a casualty

  • How a leading American ticket sales and distribution company imploded in its China expansion

  • How to navigate the invisible language of cultural misunderstandings

  • Cross-cultural communications skills everyone in business needs to know

  • The art and science of personality profiling and quick short-cuts to understanding people

  • What outsourced call centers can teach us about the future of global communication

  • How to find inspiration and innovation in the most unlikely of places

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Kyle D. Hegarty

Action reflection learning

Solving REal business problems by connecting learning with earning

By: Isabel rimanoczy, Ernie Turner

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ISBN: 978-0-8910-6403-9


228 Pages


The comprehensive guide to the practice and theory of ARL - Action Reflection Learning

Looking for the formula that makes training relevant and transferable - and achieves sustainable results? Look no further than Action Reflection Learning. Its simple yet essential principles can make an unforgettable impact on your practice and revolutionize the way adult learners learn.

Built on a solid foundation of adult learning theory and action learning methodology, this cutting-edge volume delivers a next-generation, multidisciplinary approach that will take your teaching and facilitating interventions to a new level of excellence.

Whether it's used to help individuals through a post merger integration, to work with a team of educators in crisis, or to prepare young talent for the next big challenge, this holistic methodology stands apart from traditional training methods. With its intense focus on learning style preferences and designing interventions, it both honors differences and acknowledges learners' realities.

Adaptive Coaching

the art and practice of a client-centered approach to performance improvement

By: Terry R. Bacon PHD, Laurie Voss PhD

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ISBN: 978-1-9048-3824-1


228 Pages

Business & Economics/Leadership

The fully revised follow-up to Training Media Review's "BEST2BUY" Winner

If every person is unique, why do coaches use the same worn-out methods for everyone?

Employees seeking performance improvement require a coaching approach tailored to meet their specific needs and preferences. In Adaptive Coaching, Second Edition, executive development experts Terry Bacon and Laurie Voss draw from over 2,000 case studies of Fortune 500 employees to show how people prefer to be coached - and the powerful results coaches can achieve by being adaptable.

This essential handbook offers the key tools and techniques that coaches require to identify clients' real needs, negotiate expectations, adapt to different working styles, and help clients change. Bacon and Voss also include numerous examples of coaching dialogues that illustrate how to initiate coaching sessions, build rapport, ask probing questions, give feedback, challenge clients, and effectively close coaching sessions.

With four new chapters, Adaptive Coaching, Second Edition explores new coaching techniques for encouraging transformative change in your clients. It is the perfect companion to your creative, unique coaching sessions, teaching you to master the on-going and ever changing dialogue between coach and client.


Work, Wealth and Welfare in the Age of the Robot

By:  Roger Bootle



ISBN: 978-1-4736-9616-7


224 Pages


Extraordinary innovations in technology promise to transform the world, but how realistic is the claim that AI will change our lives? In this much needed book the acclaimed economist Roger Bootle responds to the fascinating economic questions posed by the age of the robot, steering a path away from tech jargon and alarmism towards a rational explanation of the ways in which the AI revolution will affect us all. Tackling the implications of Artificial Intelligence on growth, productivity, inflation and the distribution of wealth and power, THE AI ECONOMY also examines coming changes to the the way we educate, work and spend our leisure time.

A fundamentally optimistic view which will help you plan for changing times, this book explains AI and leads you towards a more certain future.
Extraordinary innovations in technology promise to transform the world, but how realistic is the claim that AI will change our lives? In this much needed book the acclaimed economist Roger Bootle responds to the fascinating economic questions posed by the age of the robot, steering a path away from tech jargon and alarmism towards a rational explanation of the ways in which the AI revolution will affect us all. Tackling the implications of Artificial Intelligence on growth, productivity, inflation and the distribution of wealth and power, THE AI ECONOMY also examines coming changes to the the way we educate, work and spend our leisure time.

A fundamentally optimistic view which will help you plan for changing times, this book explains AI and leads you towards a more certain future.

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the art of action

how leaders close the gaps between plans, actions and results

By: stephen Bungay

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ISBN: 978-1-8578-8559-0


228 Pages

Business/Leadership/Strategic Planning

Business is highly competitive, complex, risky and fast paced - like combat.

What do you want me to do? This question is the enduring management issue, a perennial problem that Stephen Bungay shows has an old solution that is counter-intuitive and yet common sense. The Art of Action is a thought-provoking and fresh look at how managers can turn planning into execution, and execution into results.

Drawing on his experience as a consultant, senior manager and a highly respected military historian, Stephen Bungay takes a close look at the nineteenth-century Prussian Army, which built its agility on the initiative of its highly empowered junior officers, to show business leaders how they can build more effective, productive organizations. Based on a theoretical framework which has been tested in practice over 150 years, Bungay shows how the approach known as "mission command" has been applied in businesses as diverse as pharmaceuticals and F1 racing today.

The Art of Action
is scholarly but engaging, rigorous but pragmatic, and shows how common sense can sometimes be surprising.

the art of doing business across cultures

10 countries, 50 mistakes, and 5 steps to cultural competence

By: Craig Storti

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ISBN: 978-1-9411-7614-6


228 Pages

Business & Economics/Business Communication/Social Science

The go-to guide for intercultural competence in the global business arena.

In 50 short, simple conversations, speakers from two different cultures misinterpret each other, with serious consequences for the bottom line and ongoing business relations.

The Art of Doing Business Across Culturespresents five brief (8-10 lines), unsuccessful conversational exchanges between Americans and their business colleagues in 10 different locations-the Arab Middle East, Brazil, China, England, France, Germany, India, Japan, Mexico, and Russia. These situations illustrate the five most common cultural differences between Americans (and other northern Europeans) and each of the featured cultures through debriefing each conversation to illustrate where the cultural mistake occurred, and suggesting a practical fix to prevent similar misunderstandings in the future.

The Art of Doing Business Across Cultures is a quick tour of the most common cultural differences Americans/No. Europeans encounter when doing business in ten of the world's key markets.

Becoming the Evidence-Based Manager, 2E

Making the Science of Management Work for You

By: Gary Latham

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ISBN: 978-1-4736-7697-8


332 Pages

Business/ Management

Over 50-years of management science distilled for everyday practice.

The essential information you need to become an evidence-based manager from hiring to retention.  Information is presented within 10 general lessons of management, a new case-study featuring two evidence-based managers in action, and thought-provoking questions at the end of each chapter.

New to this edition:

  • New Material on the importance of emotional intelligence

  • New Chapter 5: on ways to engage your employees in their work

  • New Chapter 6: on ways to ensure your career success

  • New Chapter 7: on how to create a psychologically healthy workplace

  • New Chapter 9: on the pitfalls to avoid when making decisions

  • New Chapter 10: two leading-edge ways to coach and appraise the people on your team

  • New End of chapter questions to reinforce learning

Breaking Free of Bonkers

How to Lead in Today’s Crazy World of Organizations

By: George Binney, Philip Glanfield, & Gerhard Wilke



ISBN: 978-1-4736-6907-9


288 Pages

Mentoring & Coaching/ Motivational

"Engaging, clear, rigorous, human and energizing ... a must-read for everyone in organizations." - Kasper Holten, former Director of Opera, Royal Opera House


Do you ever feel bewildered or even oppressed by what goes on in your organization? Does anything ever strike you as odd, ridiculous, inefficient or just plain bonkers? Chances are you are not alone.

No matter what industry, sector or institution, the world of work can often seem bonkers. We can spend so much time ticking boxes, preparing plans and reports, sitting in unproductive meetings, replying to unhelpful emails and trying to deliver on misconceived, top-down initiatives that the time to do real work is squeezed out.

Breaking Free of Bonkers shows you how it is possible to make progress despite the mad and messy world of today's organizations. Against the odds, it is possible to lead effectively.

George Binney, Phil Glanfield and Gerhard Wilke are three organization consultants from Ashridge Business School. They have an unusual vantage point. Drawing on their long experience of working with people at levels - from chief executives to front line workers - they offer hope. They use a wealth of lively examples and illustrations to show you how to get connected with colleagues, get real about what you offer and get going on the things that matter.

Breakthrough branding

Hwow smart entrepreneurs and intrapreneurs transform a small idea into a big brand

By: catherine kaputa

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ISBN: 978-1-8578-8581-1


228 Pages

Business & Economics/Marketing

"Whether you're launching your own company, or are more of a reluctant entrepreneur, you face the imperative to build your brand. Kaputa has made this challenger her personal and professional study, and she shares secrets worth many times the cost of admission!" - Daniel H. Pink, author of Driveand A Whole New Mind

Even the smallest idea can have BIG impact when positioned correctly. Breakthrough Brandingshows entrepreneurs, intrapreneurs, and small businesses alike the secrets to transforming a brainstorm into big bucks.

From the grassroots growth of beverage brands like Red Bull, Honest Tea, and Innocent, to the exploding growth of digital brands like Twitter, Weibo, and Groupon; from the cult appeal of stores like Forever 21, to the success of virtual retailers like Zappos - successful companies of all types and sizes begin with three things: ambition, a winning idea, and a brand strategy.

Branding expert Catherine Kaputa uses dozens of international brand histories to demonstrate what makes a brand thrive, and provides you with the tools to do the same. Learn how to define your audience, create a standout personality, and position yourself as superior to the competition - all by utilizing the power of branding!

Packed with thoughtful reader exercises and filled with leading-edge social media strategies, Breakthrough Branding teaches novice start-ups to seasoned professionals how to leverage their assets to create a successful business.

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Catherine Kaputa

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Breakthrough creativity

achieving top performance using the eight creative talents

By: Lynne C. Levesque

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ISBN: 978-0-8910-6153-3


288 Pages


Howard Gardner's classic book Multiple Intelligences exploded the myth that intelligence can be measured along a single dimension. Now Lynne Levesque shows that creativity, like intelligences, exists in a variety of forms, and demonstrates that high-performance organizations need to make use of creativity in all its dimensions. It takes more than just "thinking outside the box" to build a flexible, adaptive organization that will survive competitive battles, grow and prosper, and provide the environment that attracts and keeps the best talent. On the basis of her research in personality, innovation and creativity, as well as her experience helping top executives achieve their full potential, Levesque describes eight distinct creative talents. People of each talent have a unique way of looking at challenges, collecting data and generating creative solutions. Breakthrough Creativity describes in individual chapters how each talent works, how each contributes to the creative process and how each can improve decision making, team building and strategic planning and thinking. Breakthrough Creativity brings to life the stories and rich experiences of working individuals around the world to help readers discover their own creative talents and use them to further their professional and personal lives.

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Lynne C. Levesque

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Building the learning organization

achieving strategic advantage through a commitment to learning

By: Michael J Marquardt

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ISBN: 978-1-9048-3832-6


228 Pages

Business/Management/Organizational Development

Learning is the key to success and survival in today's workplace.

This essential best-practices toolkit with lessons from world-class leaders - FedEx, Nokia, Alcoa, Whirlpool, Microsoft, and others - tells how to successfully transform an organization into one that not only continually learns from its experiences but quickly translates that knowledge into improved performance.

Rich with hands-on tools and dozens of new examples and case studies, this highly anticipated updated edition of the award-winning Building the Learning Organization puts the power of the author's Systems Learning Organization model into the hands of any manager who wants to participate in building, maintaining, and sustaining the next generation of learning organizations.

Challenging Coaching

going beyond traditional coaching to face the facts

By: John BLakey, ian day



ISBN: 978-1-9048-3839-5


228 Pages

Business & Economics/Coaching

Challenging Coaching is a real-world, timely and provocative book which provides a wake-up call to move beyond the limitations of traditional coaching. Based on the authors' extensive experience working at board and management levels, they suggest that for far too long coaching approaches have shied away from adopting a more challenging stance - a stance that can provoke greater performance and unlock deeper potential in business leaders and their teams.

The authors detail their unique FACTS coaching model, which provides a practical and pragmatic approach focusing on Feedback, Accountability, Courageous goals, Tension and Systems thinking. The authors explore FACTS coaching in theory and in practice using case studies, example dialogues and practical exercises so that the reader will be able to successfully challenge others using respectful yet direct techniques.

This is an original and thought-provoking book that dares the reader to go beyond traditional coaching and face the FACTS.

clear leadership

sustaining real collaboration and partnership at work (Revised)

By: Gervase R. Bushe

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ISBN: 978-0-8910-6382-7


228 Pages

Business & Economics/Leadership/Management

Cut through the "mush" to sustain and improve the quality of your partnerships at work.

Gervase R. Bushe named one of HR Magazine's Most Influential Thinkers 2016

What happened to that win-win partnership with your boss, colleague, or direct report that suddenly dissolved into mistrust and suspicion? Despite your best intentions, how did hidden agendas, unresolved conflicts, and miscommunication get in the way?

With new research, fresh insight, and up-to-date examples of what it takes to collaboratively organize and sustain healthy relationships at work, this newly revised edition of Clear Leadership tackles these issues head-on. Building on the powerful concepts that made the first edition such a success, Gervase Bushe explains why even the most promising partnerships get derailed and what you can do about it.

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Gervase R. Bushe

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Co-Active Coaching, Fourth Edition

The Proven framework for transformative conversations at work and in life

By: Henry Kimsey-House, Karen Kimsey-House, Phillip Sandhal, Laura Whitworth

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ISBN: 978-1-4736-7498-1


228 Pages

Management/Business & Economics/ Human Resources & Personnel Management/Coaching & Leadership

Praised by Stephen Covey as “the bible of coaching,” this definitive work helped establish the field of professional coaching more than twenty-years ago.

For decades, Co-Active Coaching has featured a systematic and transformative communication process (The Co-Active Model) for engaging with others that is supported by scientific research.  It helps people build strong, collaborative relationships based on the idea that we are all naturally creative, resourceful and whole and possess the capacity for knowing what is best for ourselves.

This 4th edition of the global classic includes current neuroscience research and application of the co-active model to leadership development. It also features more examples from the author’s first hand experience, and a web-based toolkit that includes exercises and checklists for use in practice or in the classroom.


Henry Kimsey-House, Karen Kimsey-House


Coaching across cultures

New tools for leveraging national, corporate and professional differences

By: Philippe Rosinski

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ISBN: 978-1-8578-8301-5


228 Pages

Business & Economics/Leadership/Communication

"Philippe Rosinski is a leader in the coaching field. Coaching Across Cultures reveals his pioneering multi-cultural approach and innovative global perspective. His book is a treasure for anyone eager to learn how to effectively facilitate human fulfillment and responsible growth." - Laura Berman Fortgang, Author of Take Yourself to the Top and Living Your Best Life

As coaches and clients increasingly realize, the demands of business mean that it is now vital to integrate, understand and leverage cultural differences across countries and corporations. Coaching Across Cultures bridges the gap between coaching and interculturalism.


philippe Rosinski

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Coaching for Performance, 5E

The Principles and Practice of Coaching and Leadership UPDATED 25TH ANNIVERSARY EDITION

By: Sir John Whitmore



ISBN: 978-1-4736-5812-7


240 Pages

Mentoring & Coaching/ Leadership

Coaching delivers high performance in you, your team, and your organization.

"Coaching for Performance is the proven resource for all coaches and pioneers of the future of coaching." - Magdalena N. Mook, CEO, International Coach Federation (ICF)

"Shines a light on what it takes to create high performance." - John McFarlane, Chairman, Barclays, Chairman, TheCityUK

Coaching for Performance is the definitive book for coaches, leaders, talent managers and professionals around the world.

An international bestseller, featuring the influential GROW model, this book is the founding text of the coaching profession. It explains why enabling people to bring the best out of themselves is the key to driving productivity, growth, and engagement. A meaningful coaching culture has the potential to transform the relationship between organizations and employees and to put both on the path to long-term success.

Written by Sir John Whitmore, the pioneer of coaching, and Performance Consultants, the global market leaders in performance coaching, this extensively revised and extended edition will revolutionize the traditional approach to organizational culture. Brand-new practical exercises, corporate examples, coaching dialogues, and a glossary strengthen the learning process, whilst a critical new chapter demonstrates how to measure the benefits of coaching as a return on investment, ensuring this landmark new edition will remain at the forefront of professional coaching and leadership development.

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Sir John Whitmore


Coaching the team at work

By: david clutterbuck

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ISBN: 978-1-9048-3808-1


228 Pages

Business & Economics/Mentoring & Coaching/ Leadership

"This book is a must for anyone involved in organizational coaching." - Adrian Moorhouse, Managing Director, Lane4 and Olympic Gold Medalist

Much has been written about coaching individuals, yet there has been little investigation of coaching teams at work. Even in organisations that have made strides towards becoming coaching cultures, the focus has been on the individual, not the team. This failure is now a serious weakness in the abilities of managers at all levels.

In this book, David Clutterbuck bridges the gap between what is known about team learning and coaching and the practical experience of managers and team coaches. He answers such questions as how team coaching differs from individual coaching, what skills underpin effective team coaching, and how team coaching can be made a sustainable, automatic process.

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david clutterbuck

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Counter Mentor Leadership

How to Unlock the Potential of the 4-Generation Workplace

By: Kelly Riggs & RObby Riggs



ISBN: 978-1-4736-5723-6


346 Pages

Coaching/ Mentoring/Leadership


ISBN: 978-1-4736-9607-5


224 Pages


Disregard everything you've been taught about leadership!

2018 GOLD MEDAL Axiom Business Book Award Winner!

This book is the result of over three decades of combined experience from Kelly and Robby Riggs - dynamic, occasionally irreverent, always insightful father (Boomer) and son (Millennial), who work with organizations grappling daily with multi-generational conflict. Through their collaboration, Kelly and Robby share their very different perspectives on the same problems most companies are STILL dealing with, but haven't had the courage or the tools, to address. Issues such as a shocking lack of leadership skills; the culture-killing generational divide that is demolishing many companies; and the stunning, often unrecognized impact of technology on the workplace.

In their "shamelessly funny, brilliantly written" debut book, Kelly and Robby:

  • Discuss today's workplace dynamics, including the changes in communication modes, the influx of technology, and the impact of Millennials and Digital Natives

  • Explain how a one-sided approach to leadership focused on "managing" Millennials is grossly insufficient, resulting in an inability to attract and retain critical young talent

  • Explore the new challenges of leadership inherent with the explosion of technology-time compression, distractions, complexity and the pace of change

  • Reveal how old leadership challenges persist, and explore how the younger generation will expose those challenges more than ever

  • Detail the CounterMentor leadership model and prescribe specific tactics and techniques for addressing both old and new leadership issues

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Kelly Riggs and Robby Riggs


Cracking Complexity

The BReakthrough Formula For Solving Just About Anything Fast

By:  David Komlos & David Benjamin

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ISBN: 978-1-4736-8564-2


256 Pages


For the first time, David Benjamin and David Komlos of Syntegrity share their cutting-edge, highly engaging step-by-step formula for cracking incredibly knotty and important challenges in mere days, while mobilizing those who must execute.

Foreword by Marshall Goldsmith, #1 NY Times bestselling author, Thinkers50 - #1 Executive Coach and the only two-time #1 Leadership Thinker in the World

Complexity has met its match!
Today, organizations are grappling with ambiguity, volatility and paradox surrounding the challenges they face. This is complexity. But too many leaders approach complexity the wrong way - they push their people harder and harder and tackle problems one at a time over months, sometimes even years, and nearly always in a linear fashion. It's like setting a pot of water on "low" and waiting for it to boil. To solve the seemingly intractable challenges that leaders bang their heads against for months - to get the metaphorical water to boil - you must generate a high amount of heat very quickly.

In this book, the authors share their proven formula for dramatically shortening the process and solving an organization's toughest challenges in mere days.

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David Komlos


David Benjamin


Crisis Ready

101 Ways to Prepare for and Bounce Back from Disasters, Scandals and Other Emergencies

By:  Edward Segal



ISBN: 978-1-5293-6142-1


256 Pages

BUSINESS & ECONOMICS / Public Relations

How many splashy scandals and crisis situations have befallen companies and public figures in the past week alone? How did the organizations and people at the center of those crises manage the situation? Did they survive with their reputations intact or are they facing an ongoing public nightmare that keeps building on itself in the era of social media?

This new book from veteran public relations expert Edward Segal is based on the following premise: it's not a matter of IF a scandal or crisis will hit, it's WHEN. How a company deals with it will have lasting impact on their reputation, profits, and more. But for most organizations, when a crisis hits, they're caught off guard and ill-prepared. While essential, crisis plans are worthless unless properly executed, as the stories and examples featured throughout Crisis Ready attest. Edward Segal's vivid and memorable accounts underscore the benefits of practicing and updating crisis plans at least once a year. The book also provides a template for creating a customizable crisis management plan.

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Edward Segal


Decent People, Decent Company

How to lead with Character at work and in life

By:  Robert L. Turknett, Carolyn N. Turknett

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ISBN: 978-0-8910-6206-6


228 Pages

Business & Economics/Leadership


ISBN: 978-0-8910-6405-3


228 Pages

Business & Economics/Leadership

Bring character back to the workplace.

Inspiring people who lead with integrity move things forward, garner commitment from others, and are willing to ask the tough questions when necessary. These are the real leaders who generate and sustain cultures of character in organizations.

Decent People, Decent Company now puts the power to develop the core qualities of leadership character into the hands of anyone dedicated to bringing integrity, respect, and personal responsibility back to the workplace - regardless of their place in the organization. Drawing on more than 25 years experience working with hundreds of CEO, managers, and teams, this innovative husband and wife team provide both the inspiration and the tools to help people move from asking "Why don't they?" to asking "What can I?"

With their original and dynamic Leadership Character Model, the Turknetts have captured the essence of what it takes to revitalize attitudes and behavior, unleash leadership integrity, and reinvigorate organizations. Decent People, Decent Company identifies the eight essential traits of leadership character: empathy, emotional mastery, lack of blame, humility, accountability, courage, self-confidence, and focus on the whole. In chapters that focus on each quality individually, dozens of leaders, in their own words, bring to life the struggles and triumphs of developing the behaviours of character and ethical leadership required to bring out the best in everyone.

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robert turknett

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carolyn turknett

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Deciding Who LEads

How Executive Recruiters Drive, Direct, and disrupt the global search for leadership talent

By:  joseph McCool

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ISBN: 978-0-8910-6246-2


228 Pages

Business & Economics/Management

Enter the secret world of executive search consulting . . . . . .and discover how this influential-but largely invisible-profession is charting the course of global business.

Executive search expert Joseph Daniel McCool delivers a rich exposé of the elite world of search consulting-the single most influential form of management consulting engaged by organizations-and its powerful impact on the future of organizational performance, culture, and profits.

Deciding Who Leads
offers a front-row seat from which to witness the high-stakes drama, victories, and missteps that characterize the executive search process amid what has become an intense, truly global competition for leadership talent.


100 Lessons in Business Innovation

By: James Bidwell

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ISBN: 978-1-4736-5475-4


272 Pages

Business/Economics & Leadership

Learn how to disrupt. Learn how to innovate.

Compiled by Springwise, the global innovation discovery engine, Disrupt! explains and highlights the best, most disruptive and most useful innovation ideas of the 21st century.

The book shares which themes underpin their success and which ideas can best be used to drive creativity in your workplace, office or industry.

This attractively designed book draws on their vast archive and the expertise of their editorial team to create a practical, themed overview of contemporary innovation with simple, implementable strategies for bringing more creativity to your business or idea and more disruption to your industry.

It is an indispensable handbook to modern innovation.

Springwise has a huge online readership (700,000 page impressions a month, 31,000 Facebook followers, 62,000 Twitter followers and an email database of 160,000 names) and a reputation as the number-one engine for collating and sharing cutting-edge business ideas.

Dan Pink describes Springwise as: "An amazing roundup of new business ideas and surprising business models from around the world."

Seth Godin says: "Almost too good to share!"

The e-HR advantage

the complete handbook for technology enabled human resources

By: Deborah D. Waddill Ed.D., Michael J. Marquardt Ed.D.



ISBN: 978-1-9048-3834-0


320 Pages

Business & Economics/Human Resources/Management

Learn how to disrupt. Learn how to innovate.

Compiled by Springwise, the global innovation discovery engine, Disrupt! explains and highlights the best, most disruptive and most useful innovation ideas of the 21st century.

The book shares which themes underpin their success and which ideas can best be used to drive creativity in your workplace, office or industry.

This attractively designed book draws on their vast archive and the expertise of their editorial team to create a practical, themed overview of contemporary innovation with simple, implementable strategies for bringing more creativity to your business or idea and more disruption to your industry.

It is an indispensable handbook to modern innovation.

Springwise has a huge online readership (700,000 page impressions a month, 31,000 Facebook followers, 62,000 Twitter followers and an email database of 160,000 names) and a reputation as the number-one engine for collating and sharing cutting-edge business ideas.

Dan Pink describes Springwise as: "An amazing roundup of new business ideas and surprising business models from around the world."

Seth Godin says: "Almost too good to share!"

emotional intelligence for managing results in a diverse world

the hard truth about soft skills in the workplace

By: Lee Gardenswartz, Jorge Cherbosque, Anita Rowe

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ISBN: 978-0-8910-6394-0


228 Pages

Psychology/Business & Economics/Mentoring

Harness the power of emotions - so you can leverage differences, build engaged teams, and create healthier organizations

Whether you work group stretches from here to Dubai or can easily meet in a conference room down the hall, anger and frustration are easy to come by when others don't do things your way, follow directions, or respond the way you think they should. But when emotions manage workplace relationships, the result is conflict, disengagement, and low morale.

Emotional Intelligence for Managing Results in a Diverse World delivers a novel prescription for managing effectively in today's workplace: Use the dynamic principles of EQ plus insights from the author's pioneering diversity work to increase your competence in managing emotions and enhance your effectiveness in work, relationships, and life.

The book also gives you the know-how to use this approach in coaching and developing others to help them be more successful on the job.

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Lee Gardenswartz

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Jorge Cherbosque

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Anita rowe

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essential grammar for business

the foundation of good writing

By: Ellen Jovin



ISBN: 978-1-5293-0346-9


200 Pages

Business & Economics/Writing

Reliable, authoritative, and designed to ease grammar anxiety!

Words are the currency of every business transaction. They persuade, inspire, educate and clarify. Essential Grammar for Business offers guidance to professionals perplexed by proper comma placement, dangling modifiers or the difference between who and whom. With a better understanding of the building blocks, readers will be better equipped to focus on the other ingredients of good business writing such as content, clarity and style. This book is fun, fast-paced, and easy to use.

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Ellen Jovin


The Four Greatest Coaching Conversations

Change your Mindset, Shift Your Attitude, and ACHIEVE Extraordinary results

By:  Jerry Conner & Karim Hirani

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ISBN: 978-1-5293-9106-0


224 Pages


Over 100k coaching conversations with leaders, managers and others seeking meaningful transformation, distilled into the key insights and actions that will deliver deep, lasting change in attitude and behavior.

Based on data and insights from over 100k virtual and in-person coaching conversations conducted by the talented coaches of BTS Coach, comes the first book to take BTS Coach's evidence-based coaching process to a mass audience. In a concise, easy-to-understand manner, the book reveals 4 mindsets (Be, Relate, Think, Inspire) that are most critical for individuals to experience deep, meaningful change, along with the process and tools for sparking their own powerful conversations to get the best out of themselves and those around them.

Free Yourself from Fears with NLP

overcoming anxiety and living without worry

By:  Joseph O’Connor



ISBN: 978-1-8578-8360-2


262 Pages

Self-Help/Neuro-Linguistic Programming

"I've had thousands of problems in my life, most of which never actually happened." Mark Twain.

As never before, our lives are bombarded with daily events that stir fear - real or imagined - in both our individual and collective psyches. From financial worries to social anxiety, from public speaking to personal safety, "Free Yourself From Fears" show us how to 'unlearn' our unreal fears and find emotional freedom.

Applying the power of psychology, O'Connor goes inside the mind and shows you how to deal not only with such common anxieties as fear of heights and flying but also fear of other people's opinions and even of our own success. This immensely practical, hands-on book will help you: know when to trust and when not to trust, develop your intuition to stay safe when there is real danger, defeat socially created fears in this age of anxiety, deal with change and worries about an uncertain future, and be in the here and now - true emotional freedom.

One of the first books to address how to help children deal with fear and to deal with the all-pervasive and insidious feeling of "social anxiety," "Free Yourself From Fears" includes dozens of helpful exercises and practical techniques to help you achieve your best without anxiety and live without worry.


How Integrating Brand and Culture Powers the World's Greatest Companies

By: Denise Lee Yohn



ISBN: 978-1-4736-7698-5


228 Pages

Business/Economics/General & Business/Management & Marketing

Learn how to unleash the power of brand-culture fusion to achieve sustainable competitive advantage and new growth.

"This compelling book shows how to connect the image you present to the outside world with the values and norms that operate inside your world of work."
--Adam Grant, New York Times bestselling author of Originals and Give and Take

"Denise Lee Yohn hit a home run with her first book, What Great Brands Do. Now she's written FUSION and it is just as provocative. Denise proves beyond a shadow of a doubt that great companies are powered by brand-culture fusion. I highly recommend this book!"
--Ken Blanchard, Coauthor, The New One Minute Manager®, Coeditor, Servant Leadership in Action

Internal culture + External brand = FUSION

For years, leaders at companies like Southwest, Starbucks, and Google have done something differently that's put their organizations at the top of "the most admired companies," "best brands," and "great workplaces" lists. They don't often talk about that "something" specifically in terms of brand-culture fusion, but, as author Denise Lee Yohn reveals, aligning and integrating their brands and cultures is precisely how they've achieved their successes.

Independently, brand and culture are powerful, unsung business drivers. But Denise shows that when you fuse the two together to create an interdependent and mutually reinforcing relationship between them, you create organizational power that isn't possible by simply cultivating one or the other alone. Through detailed case studies from some of the world's greatest companies (including Amazon, Airbnb, Adobe, Nike, and Salesforce), exclusive interviews with company executives, and insights from Denise's 25+ years working with world-class brands, FUSION provides readers with a roadmap for increasing competitiveness, creating measurable value for customers and employees, and future-proofing their business.

This is a must-read for readers interested in workplace culture, brand management, strategy, leadership, employee experience, employee engagement, integration, branding, and organization development.


Denise LEe Yohn

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The Future of Design

Global Product Innovation for a Complex World

By:  Lorraine Justice

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ISBN: 978-1-4736-8467-6


256 Pages

Business/Industrial Design

How can today's designers better engage with new and emerging technologies to take advantage of the opportunities these technologies can bring?

"An insightful treatment of how design must change to address the many challenges with a world of global companies and design teams."--Don Norman, author, The Design of Everyday Things


Using a wealth of examples from across multiple industries and countries, design expert Lorraine Justice fully explores the factors that will determine your success and provides a unique framework for navigating the industry into the future.

You will learn how design and innovation are being impacted by new and emerging technologies, societal demands, cultural shifts, and broader world issues. The Future of Design is practical, concise and includes guidelines for building and supporting creative teams, advice and strategies for evaluating product concepts, and interviews with product designers, inventors, and innovators from around the world.

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Lorraine Justice


global coaching

an integrated approach for long-lasting results

By:  Philippe Rosinkski

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ISBN: 978-1-9048-3822-7


228 Pages

Business & Economics/Mentoring/Coaching

Lasting change requires a complete coaching approach

The need for a "master level" of coaching has never been greater in the global economy and interconnected world in which we live. Global Coaching inspires managers and coaches to find meaningful and long-lasting results through an integrated approach, combining coaching strategies from six perspectives-physical, managerial, psychological, cultural, political and spiritual.

Philippe Rosinski's pioneering work in bringing the crucial intercultural dimension into the practice of coaching has won him worldwide acclaim. The first European to be designated Master Certified Coach by the International Coach Federation, he is a leading expert in executive coaching, team coaching and global leadership development. He is currently principal of Rosinski & Company, a global consulting firm that helps leaders, teams and organizations unleash their human potential to achieve sustainable high performance. He is an MBA professor for global managers at the Kenichi Ohmae Graduate School of Business in Tokyo, Japan.

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philippe rosinski

philippe rosinski.jpg

global diversity

winning customers and engaging employees within world markets

By:  Ernest Gundling, Anita Zanchettin



ISBN: 978-1-9048-3826-5


228 Pages

Business & Economics/Leadership

A guide to achieving the inclusive global organization from the world's most experienced team

Mastering global business requires that leaders and managers fully understand the differences that exist within countries as well as between them. To succeed in China, knowledge of the local culture is essential...but which culture? Many businesspeople are aware that considerable variety exists, but lack the knowledge and tools to leverage this insight. The most successful business strategies rely on embracing the depth and breadth of diversity in local customers, employees and suppliers.

Drawing on the authors' years of hands-on experience,Global Diversity presents the key cultural variables relevant in eight major markets: China, Egypt, India, Japan, Mexico, Russia, the United Kingdom, and the United States. Each country is explored in depth, especially the culture within cultures, and recommendations are made for realizing local market opportunities as well as creating an inclusive workforce.

Global Diversity
takes into account the true variety that exists within each country while enabling every employee in a global enterprise to become an engaged and accountable contributor. Vital cultural insights are presented for: individual managers selling their products and services in foreign markets, expatriates working with headquarters and with subsidiary operations, leaders looking to leverage capabilities of their employees in key growth markets, and diversity professionals who aim to extend corporate diversity initiatives abroad. The final chapter provides a six-step approach to developing an effective global inclusion strategy for any region of the world.

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ernest Gundling

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global teams

how to top multinationals span boundaries and cultures with high-speed teamwork

By:  Michael J. Marquardt, Lisa Horvath

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ISBN: 978-0-8910-6404-6


268 Pages

Business & Economics/International

Learn what it takes to master the challenges of global teams

Just like the companies in which they function, teams are going global. Businesses everywhere are at last recognizing global teams for what they are: the force that connects the best people and ideas from all over the world and helps deliver the services and products demanded by global customers. Global Teams offers the tools and strategies you need to effectively lead and/or participate in a global team and to get things done across the boundaries and barriers of diversity and distance.

graduate to a great career

how smart students, new graduates and young professionals can laugh brand you

By:  catherine kaputa



ISBN: 978-1-8578-8640-5


228 Pages

Business & Economics/Careers/Development

What you need to know that you didn't learn at college!

This is the most important moment in your career. Branding guru Catherine Kaputa will show you how to get it right.

In today's job market, competition is fierce. After college many graduates fall back to earth with a bump and struggle to launch a career in their chosen field. But what if you changed the way you thought about applications? What if, instead of getting bogged down in the search process, you approached your resume like a marketer launching an exciting new brand?

Marketing guru and brand strategist Catherine Kaputa is an expert in personal branding and knows exactly how to make an application sizzle. Drawing on her years of experience, insightful case-studies of recent graduates, and fascinating insider details from companies like Nike, Volvo, and Google, Kaputa will help you to navigate the career landscape as she shares her strategy for standing out from other applicants, in even the most competitive industries.

Graduate to a Great Career
will give you the tools you need to survive and show you how to thrive by creating Brand You.

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catherine kaputa

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great Leadership

what it is and what it takes in a complex world

By:  Antony Bell

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ISBN: 978-0-8910-6397-1


228 Pages

Business & Economics/Leadership

The tools to make leadership as simple as possible - and no simpler

Distilling the wisdom of the past with an eye toward the future, Great Leadership cuts through the complexity of leading organizations, operations, and people to make leadership development manageable and greatness attainable.

Whether you are looking to lay a solid foundation for a lifetime of great leadership or searching for a curriculum to guide your self-development, Antony Bell has mapped out a journey of discovery to help you uncover what drives your leadership style and do what it takes to practice leadership that is both noble and competent.

the greats on Leadership

classic wisdom from lincoln, austen, lao tzu and many more

By:  jocelyn davis

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ISBN: 978-1-4736-8994-7


320 Pages

Business & Economics/Leadership/Motivational

"A book of substance that is a joy to read." - SUCCESS magazine

You don't need a big title or a business degree in order to lead with impact. What you need is practical wisdom: the insight, judgment, and strength of character that all great leaders have, but that most business schools and corporate workshops don't teach. The Greats on Leadership gets you there.

Jocelyn Davis takes you on an in-depth tour of the best leadership ideas of the past 25 centuries, featuring classic authors from Plato to Winston Churchill, Shakespeare to Jane Austen, C.G. Jung to Peter Drucker, and many more. In a style both thought provoking and entertaining, she shows how -history's great writers have always been, and still are, the real leadership gurus.

Davis spells out the behaviors that distinguish true leaders from misleaders and covers 20 specific leadership topics, including:
Leadership Traps (Shakespeare)
Change (Machiavelli)
Power (Sophocles)
Dilemmas (Madison, Hamilton)
Communication (Lincoln, Pericles)
Personality Types (Jung)
Motivation (Frankl)
Judgment (Maupassant, Melville, Austen, Shaw)
Character (Churchill, Plutarch, Shelley, Joyce)

Each chapter begins with a synopsis of a great work by the author and then draws out the key leadership insights, weaving them together with business examples, the best contemporary research, and tools to help put it all into practice. In the last two chapters Davis presents a new way to think about leadership levels, framing them in terms of the impact you have rather than the title on your business card.

Whether you're a recent graduate or MBA searching for something more inspiring than the standard textbook, a new manager looking for something deeper than the typical how-to book, or an experienced executive seeking ideas to lift you to the next level, this remarkably readable and practical guide will set you on the road to becoming a great leader.

Green scorecard

measuring the return on investment in sustainability initiatives

By:  Patricia Pulliam Philips, Jack J. Philips

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ISBN: 978-1-8578-8554-5


228 Pages

Business & Economics/Environmental Economics/Political Science

Is sustainability sustainable?

Too many organizations are currently caught in a "green slump," struggling to engage in sustainability projects and making far less progress than they should be. Some businesses are striving to lead the way by equipping their facilities with new, energy-saving technologies or creating projects that contain post-consumer materials, whereas others may be just now implementing company-wide recycling programs.

No matter which green initiative you choose, in order to succeed companies must adopt a results-based, return on investment (ROI) focus that helps them to identify, develop and implement green projects that add value - from an economic, environmental and societal perspective.

In The Green Scorecard, business leaders - from CEOs and CFOs to project managers and engineers - receive a reliable measurement and evaluation system that delivers credible data for decision makers. The valuable book, based on the ROI Institute's internationally renowned methodology, gives you clear steps for determining the overall worth of green projects - for both the environment and the bottom line.

The Growth Gamble

when leaders should bet big on new businesses - and how they can avoid expensive failures

By:  Andrew Campbell, Robert Park

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ISBN: 978-1-9048-3804-3


256 Pages

Business & Economics/New Business/Development/Leadership

Too many companies kiss a lot of frogs in search of a prince. The Growth Gamble shows you how to spot princes at a distance.

More and more corporations are experiencing a "growth gap" when the natural growth of their core businesses is not enough. Nearly every company tries to create new legs for its mature portfolio, yet as many as 99 percent of companies fail to create successful new growth platforms.

Based on extensive new research The Growth Gamble is a major new book on the toughest challenge in management - finding, getting into and growing new businesses. Its startling conclusions will help you to "Stop Kissing Frogs!" and enter only the most promising and profitable sectors for you company's strengths. Most importantly, the book will arm you with practical tools to help your company make the right decision based on a Traffic Lights Toolkit - a powerful screening and strategic thinking tool that helps managers identify real opportunities and learn to "Only Go On Green."

With some startling "red light" conclusions, this exciting new book gives alternatives, equipping practitioners with the tools which help them to make the right decisions and identify good prospects without the trial and error.

health matters

A pocket guide for working with diverse cultures and undeserved populations

By:  Michele Yehieli, Mark A. Grey

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ISBN: 978-1-9319-3020-8


168 Pages

Medical/Education/Health Care Delivery

At last ... an indispensable and practical handbook for health care, social work, and public health professionals who encounter diverse cultures every day.

Immigrant, minority and refugee populations make up a quarter of our population, but special challenges await the doctors, nurses, clinical care providers, social workers, public health professionals and others who care for our diverse population on a daily basis. Some groups lack health insurance, arrive with no medical records or present with unfamiliar conditions. Access to care can be daunting, and often there are significant language barriers. At a fundamental level, basic concepts of what good health is, where disease originates and how to treat illness can vary dramatically from group to group.

Health Matters, based on the highly successful handbook from Iowa that has helped scores throughout the nation and abroad, shows how providers - and their institutions - can achieve a level of cultural competence essential for their work. Included in this comprehensive guide are summaries of the experience of 14 cultural groups; strategies for developing culturally appropriate care; and critical information on the cultural patterns, health practices and underlying belief systems of underserved groups.

Health Matters is an essential guide for anyone delivering health care in our rapidly changing communities.

how to grow your own money

the no-nonsense guide for the independent investor

By: david meckin

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ISBN: 978-1-8578-8614-6


228 Pages

Business & Economics/Personal Finance

Nobody cares more about your money than you do! Take control of your money and watch it grow!

In the wake of banking crises and financial scandals there is now a common mistrust of financial advisers - the "experts." People believe that financial institutions are more interested in making money out of you through management fees than in making money for you. But now you too can manage your money and gain the confidence to make your investments work without relying on anyone else. After all, the whole point of investing is getting your money to work for you (not the other way round)!

How to Grow Your Own Money gives practical guidance from a highly successful, fellow independent investor using trusted techniques that show how you can do it too. It puts you in control of your finances and could save you a fortune in management fees. It's not as difficult or time-consuming as you think.

David Meckin keeps things simple, showing you how to save money by cutting out the middleman, how to save time without cutting corners and how to maximize your returns by applying his tried and tested 6R approach: Recognize, Reward, Risk, Research, Review and Revisit to four main areas: shares, savings accounts, property and bonds.

In How to Grow Your Own Money, investing is something you do and not just dream about.

Innovation is Everybody's Business

How to Ignite, Scale, and Sustain Innovation for Competitive Edge

By:  Tamara Ghandour



ISBN: 978-1-5293-9815-1


256 Pages

BUSINESS & ECONOMICS / Entrepreneurship

Innovation is Everybody's Business is for those looking for solutions to the daily pain of "how do I prove my worth," a reality for many people whether they work in the C-Suite or on the front-lines.

This book will resonate with those that recognize that being more innovative is their ticket to being indispensable. It is also for leaders under pressure to build a culture of innovation but don't know how. As organizations face pressure to innovate, the accountability for making it happen falls on senior and mid-level leaders. They are told what to do, but not how to do it.

This book will give them a tool to build a team of innovators who make an impact every day in big and small ways.

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Tamara Ghandour

The innovation Zone

how great companies re-innovate for amazing success

By: thomas M. Koulopoulos

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ISBN: 978-1-8578-8579-8


228 Pages

Business & Economics/Leadership/Entrepreneurship/Knowledge Capital

Invent less. Innovate more. And join the next generation of successful global players.

Innovation has become a mantra for organizations facing unprecedented market pressures and worldwide competition. But can it be taught or developed as a core competency? Are there rules for turning great ideas into breakthrough innovations that alter behavior and culture, change the company’s customer relationship, and carve out a path to global business success? Profiling dozens of today’s most innovative organizations, The Innovation Zone delivers a new playbook for creating a structured business model of innovation that focuses on process, not products, to generate sustainable value and competitive dominance.

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Thomas M. Koulopoulos

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is your genius at work?

4 key questions to ask before your next career move

By: Dick Richards

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ISBN: 978-0-8910-6194-6


228 Pages

Business & Economics/Personal Success/Personal Growth

Set your genius free ... and discover the natural power that drives you to succeed.

Behind the experience and talents cataloged in your resume lies an intrinsic power that fuels your soul and your success: your genius. As ancient as the Greeks, as trendy as New Age, the concept of genius is fully grounded in contemporary life in this powerful journey of self-discovery that takes you right to the core of what makes you unique.

Through dozens of compelling stories of people who have real­ized the transformative power of finding their genius - plus a wealth of practical exercises - Is Your Genius at Work? draws inspiring wisdom from ancient philosophies, spiritual traditions, modern sages, and the author's twenty years of research and study to help you define and give name to your genius, recognize your life's purpose, and discover how to bring your genius wholly alive through your life and work.

It’s not you its the workplace

Women's Conflict at Work and the Bias that Built It

By:  Andrea S. Kramer, Alton b. Harris



ISBN: 978-1-4736-9726-3


224 Pages

Women in Business

Kramer and Harris use their combined - but distinctive - female and male perspectives to provide new and discerning viewpoints on the often-fraught scenarios of women working for, working with, supervising, and collaborating with other women. In doing so, the authors provide immediately practical techniques that will allow women to improve their relationships with other women in the workplace.

It's not you, It's the Workplace offers a fresh approach to understanding why women's relationships with other women at work are often fraught and when they are, have the potential to completely derail women's careers. It's a pervasive and complicated issue which, until now, has been falsely represented by books that paint women as inherently bitchy back-stabbers who cannot help but have challenging relationships with other women. As the authors prove, this is patently untrue! Immensely practical, the book features real-world advice and tactics to overcome and avoid workplace conflict, and most-importantly, build on the positive aspects of women to women relationships, developing stronger networks that foster women's career success and creating a more supportive and satisfying work environment.

Kill Bad MEetings

Cut 50% of your MEETINGS to Transform Your Culture, Improve Collaboration, and Accelerate Decisions

By: Kevan Hall

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ISBN: 978-1-4736-6837-9


224 Pages

Business/Communication & Motivational/Leadership

Are you ready to save a day a week? Make meetings matter again. This book could be the best investment in your productivity and engagement that you ever make.

Meetings are probably the largest unmanaged cost area in large organizations. Today meetings consume about 40% of working time for managers and professionals (our most senior and expensive people). People are frustrated with too many boring, irrelevant or badly run meetings. Research shows that managerial and professional people on average spend two days per week in meetings.

For business, this is a huge cost.

Kill Bad Meetings will show you how to cut out the unnecessary meetings, topics and participants that make many meetings irrelevant. Unlike other books looking at improving the effectiveness of meetings, this book starts with cancelling meetings altogether.

Kill Bad Meetings will show you how to save yourself several hours of time a week-so you can move on to focus on improving the planning and running of the remaining 50% of meetings that actually do need to happen.

The Latino Patient

A cultural guide for health care providers

By: nilda chong

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ISBN: 978-1-8778-6495-7


228 Pages

Medical/Social Science/Health Care Delivery

One book every health care professional needs!

By 2030 Latinos will comprise roughly 20 percent of the population of the United States. Growing numbers of health professionals are realizing the importance of understanding Latino cultural values as they impact the clinical encounter. Such knowledge can enhance their ability to communicate with and treat Latino patients effectively and respectfully.

The Latino Patient provides an in-depth exploration of Latino diversity, relevant cultural values, health status, beliefs, and practices; and effective communication strategies. The author has developed an original, practice-oriented model that leads the reader from greeting the patient to ultimately negotiating treatment. The book is hands-on and provides numerous vignettes gleaned from the author's experience. The Latino Patient should be high-priority reading for physicians, nurses, physician's assistants, therapists, clinical psychologists, social workers and other clinicians.

The Leader’s window

mastering the four styles of leadership to build high performing teams

By: John D.W. Beck, Neil M. Yeager

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ISBN: 978-1-8578-8676-4


320 Pages

Business & Economics/Leadership/Workplace Culture

"A great read for anyone who is trying to live the 7 habits at work." - Dr. Stephen R. Covey

Do you know how to lead people? This is the toughest act required of every supervisor, manager, executive, and CEO. In the face of leadership challenges and increasing pressure to produce results, here is proven guidance for achieving the highest possible performance from your workers-both collectively and individually. Neither abdicating nor dominating, but truly empowering workers is the key.

Peer into this newly expanded edition of The Leader's Window to:

- Build and maintain high-performance teams to guarantee long-term success
- Expose seven teamwork myths, and revise tactics accordingly
- Meet the needs of the people you work for and the people who work for you

It's not easy being a leader, but it is possible to achieve greatness and support long-term success even at the frenetic pace of business as we now encounter it. This book will show you how.

The LEaderful fieldbook

Strategies and Activities for Developing Leadership in Everyone

By: joseph A. Raelin

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ISBN: 978-1-529-36821-5


224 Pages


"Bursting with useful suggestions." - Peter Gronn, professor, University of Cambridge

The global economy-the flattened world-demands a new type of leadership: collective and collaborative, where the solutions and vision are co-created by the team. Yet the practical application of collective leadership remains a mystery to many practicing executives and managers.

The Leaderful Fieldbook helps change agents - from managers and trainers to consultants and coaches - create the conditions for transitioning from conventional to more collaborative forms of practice. Everyone is capable of participating in leadership, and not just sequentially, but collectively and concurrently-that is, all together and at the same time. The Leaderful Fieldbook presents a fresh and successful approach to leadership development across organizations.

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Joseph A. Raelin


Leadership at scale

better leadership, better results

By: Claudio Feser, Michael Rennie, Nicolai Nielsen



ISBN: 978-1-4736-8418-8


400 Pages

Business & Economics/Leadership


ISBN: 978-1-4736-9604-4


224 Pages

Business & Economics/Leadership

"A first-class template demonstrating how to use superior leadership to drive performance in large organizations." - Paul Myners (Lord Myners), former FTSE100 Chair and Treasury Minister

Leadership effectiveness drives organizational performance, yet almost half of all organizations face some kind of leadership gap that they are not able to fill. In Leadership at Scale, McKinsey experts Claudio Feser, Michael Rennie and Nicolai Nielsen share their secrets on how to increase leadership effectiveness across an organization.

Using extensive research, distilled insights from McKinsey's leadership development work in practice, and lessons from a highly successful leadership development program, this book will focus on the leadership behaviors that matter most.

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Joseph A. Raelin


Nicolai nielsen

Leadership Material

how personal experience shapes executive presence

By: diana jones



ISBN: 978-1-8578-8688-7


240 Pages

Business & Economics/Leadership/Workplace Culture


ISBN: 978-1-4736-9605-1


224 Pages

Business & Economics/Leadership/Workplace Culture

How do you become influential? What are the qualities that ensure people are drawn to you? And how do you develop these?

Personal experience is the raw material for building executive presence.

Viewed as "touchy feely," intangible and invisible, most leaders separate their personal lives from their professional ones. Executive coach Diana Jones argues that this is unwise. In fact, the "soft side" of leadership - empathy, compassion, and authentic communication derived from personal experience - is both powerful and essential to enhancing executive presence, influencing others and achieving results.

Through compelling stories and examples from Jones's coaching sessions, readers will learn how to make enduring behavioral changes that will produce better business results and create alignment among disparate groups using empathy and leadership language.

Leading with vision

the leader’s blueprint for creating a compelling vision and engaging the workforce

By: Bonnie Hagemann, Simon Vetter, John Maketa

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ISBN: 978-1-8578-8681-8


240 Pages

Business & Economics/Human Resources Management

What does it mean to lead with vision?

From LinkedIn Learning Expert, Bonnie Hagemann comes the first book devoted entirely to vision as a key leadership principle.

Hagemann and her co-authors delve deeply into the notion that a compelling vision that motivates and inspires is a differentiator for organizations that want to hire and retain talent, be more competitive, and thrive in uncertain times. But a compelling vision on its own is not enough, which is why the authors, sought-after leadership development experts globally, provide readers with detailed analysis of the essential things leaders must do to effectively engage the workforce around that vision: embody courage, forge clarity, build connectedness, and shape culture.

Leading with Vision draws on quantitative data from the authors' research of over 400 companies supplemented with real-world examples from thoughtful leaders who exemplify the core principles of leading with vision in established companies, including: Olukai, Bumble Bee, Coresystems, Jimbo's, Bunge, and more. The book also includes an actionable blueprint developed by the authors that leaders and their organizations can implement on day one of their journey.

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bonnie hagemann


simon vetter


john maketa

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Learn like a leader

today’s top leaders share their learning journeys

By: marshall goldsmith, beverly kaye, ken shelton

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ISBN: 978-1-8578-8557-6


228 Pages

Business & Economics/Leadership/Personal Success

Great leaders are great learners

More than a decade ago, a group of bestselling authors, thought leaders and management experts - among them Marshall Goldsmith, Beverly Kaye and Ken Shelton - met to share their defining moments on leadership with one another. So taken were they with each other's stories that an annual tradition of trading leadership secrets was established.

A recurring truth emerged: great leaders seize the opportunity to learn, again and again. Learn Like a Leader brings together these remarkable stories of learning and provides a close look at how top leaders - including Jim Collins, Warren Bennis and Dave Ulrich - were able to grow their careers, overcome setbacks and soar to the top.

Offering profound lessons from key learning moments in the lives and careers of the contributors, Learn Like a Leader conveys the power of storytelling in teaching, training and mentoring.

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marshall goldsmith


beverly Kaye

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ken shelton

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learning to think korean

a guide to living and working in korea

By: L. Robert Kohls

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ISBN: 978-1-8778-6487-2


228 Pages

History/Social Science/Customs & Traditions/Anthropology

The definitive guide to understanding Korea - from home to work and those cultural destinations in between.

Kohls shares a feast of Korean culture: a ricebowl of history and tradition complemented by an array of spicy tidbits that capture the reader's attention like a mouthful of kimchi. Based on personal experience, he provides critical incidents that explore the more puzzling aspects of Korean culture. Kohls explores Korean values - traditional values, value changes over the past forty years and projected values for the early decades of the twenty-first century. He is equally insightful when it comes to discussing the cultural patterns and practices of the workplace. He takes on management style, personal issues, networking and "pull" negotiating style, persistence, key Korean business relations and more.

To a greater extent than most other Asian countries, Korea adheres to the traditional collectivist and Confucian traits of harmony, hierarchy, ingroups/outgroups, status, and proper behavior. According to Kohls, these traits plus the more Westernized values of the younger generations and the veneer of modern urban savvy surface in surprising combinations in personal and workplace relationships - often where they are least expected.

Living the 80/20 way

work less, worry less, succeed more, enjoy more

By: Richard Koch


ISBN: 978-1-8578-8618-4


228 Pages

Business & Economics/Self-Help/Time Management

Living the 80/20 Way enables anyone to get extraordinary results without extraordinary effort.

Acclaimed entrepreneur and author Richard Koch changed the face of the business world with The 80/20 Principle. In Living the 80/20 Way, a self-help bestseller, he returns to show how working and worrying less can transform our personal lives.

Koch takes the widely renowned 80/20 principle and shows how in today's cluttered and stressful world, working out the few things that are really important, and the few methods that will give us those things, leads to increased happiness and greater success. Living the 80/20 Way explains why "less is more" isn't just a saying, but a sure-fire method to achieve your goals and live your best life.

making a difference by being yourself

using your personality type to find your life’s true purpose

By: Gregory E. Huszczo

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ISBN: 978-1-8578-8547-7


228 Pages

Self-Help/Psychology/Career/Personal Growth

What does "making a difference" mean to you? How do you find your true purpose in life?

There are hundreds of ways to make a difference in the world, and we are all hard wired to seek purpose and happiness. The expression of that purpose, however, differs from person to person. Whereas one person may find fulfillment in volunteering, another may create an impact by being an authentic leader. The question is-what works for you?

Making a Difference by Being Yourself deconstructs the puzzle by homing in on how your unique personality type frames the actions you take to impact others. Building on the powerful fundamentals of the Myers-Briggs Type Indicator® assessment, Greg Huszczo's dynamic framework identifies four types of individuals (Stabilizers, Harmonizers, Catalysts and Visionaries) and combines research and stories from more than 500 people to chart a journey of self-discovery and beyond.

With dozens of exercises, assessment tools and examples, Making a Difference by Being Yourself delivers a complete toolkit to take personal insight and awareness to the next level-to live life consciously and to use your strengths and talents in ways that make a meaningful difference at work and in your relationships.

making the matrix work

how matrix managers engage people and cut through complexity

By: kevan hall



ISBN: 978-1-9048-3842-5


228 Pages

Business & Economics/Management/Leadership

The "Matrix Mindset" will enable connection, cooperation and collaborative control.

Global customers, supply chains and more integrated business functions mean that work now cuts across the traditional vertical silos of country and function. But the 'solution' of the matrix structure also brings multiple bosses, competing goals and higher levels of complexity. Traditional management training prioritizes clarity, predictability and control.

In a matrix we need to be able to balance this with the ability to tolerate ambiguity, manage uncertainty and decentralize control. Managers need an expanded toolkit to help them move from the hard to the soft, from the concrete to the ambiguous and back again depending on the situation. Making the Matrix Work introduces some new ideas and practical tools in 3 key areas:

* Leading people beyond clarity to flexibility. A matrix trades clarity for flexibility. We need to create enough clarity on goals and roles and to align with others; but we also need to cope with ambiguity, manage complex trade-offs and dilemmas and deal with higher levels of conflict.

* Being connected and effective. We set up a matrix to improve cooperation and communication across the silos but be careful what you wish for! It is easy to become over-connected to poor-quality meetings, teams and communication. More teamwork, meetings and emails are not the answer.

* Creating control by giving it away. The complexity and diversity of the matrix can undermine trust and lead to an increase in central control and bureaucracy. We need to prevent this by building trust, empowering and creating commitment. Accountability without control and influence without authority are the norm.

Kevan Hall's new book will help you develop your matrix mindset and will show you how to establish and engage networks that do not depend on role, control or authority to get things done. This book gives individuals working in the matrix the tools to take control of their own goals, role and success and shows matrix managers how to lead others to make their matrix really work.

management in two cultures

bridging the gap between u.s. and mexican managers

By: Eva S. Kras



ISBN: 978-1-8778-6432-2


104 Pages

Business & Economics/International/Management

Much has been written on the economic dimensions of U.S.-Mexican business relations, but little on the more subtle and sensitive cultural issues involved. In this revised edition, Eva Kras has provided us with an updated book that confronts head-on the problems that arise out of the cultural differences between U.S. and Mexican managers. And it could not be more timely. Since the publication of this book in 1989, the Maquiladoras have increased in number, the NAFTA agreement has been ratified and is already having an impact on Mexican society, and business practices have changed and evolved in response. In this new edition, Ms. Kras has expanded her analysis and offers the reader a sharper image of her subject in the light of these developments and their meaning for interaction between U.S. and Mexican managers. Mexico’s ambitious Maquiladora programs designed to foster the establishment of foreign, especially U.S., manufacturing plants in Mexico along the U.S. borders has been strikingly successful. All along the border, jointly managed industries have sprung up. The result has been a significant increase in the amount of contact between managers from the two cultures and a dramatic rise in the stakes involved in their developing effective working relationships. This practical handbook is based on extensive interviews with Mexican and U.S. managers. Ms. Kras compares the critical areas of a managerial setting in which the values and behaviors of the two cultures differ and offers specific recommendations as to how the disparities between them can be handled. In the process, she deals realistically with the problems and misunderstandings that arise between Mexican and U.S. managers and demonstrates clearly how simple but hard-to-achieve changes in attitude and style can resolve them.

mind your manners

managing business cultures in the new global europe

By: john Mole



ISBN: 978-1-8578-8314-5


228 Pages

Business & Economics/Etiquette/International

"A very clever management book." - John Cleese

Praised by Business Week as "invaluable political and psychological profiles of each nationality ... a wonderfully entertaining view of others as well a ourselves" and named a Financial Times Business Book of the Year, Mind Your Manners has become a 50,000-copy bestseller and the standard guide to European business cultures for over a decade.

Now in a fully expanded and updated third edition, this practical guide contains a further fifteen country chapters including all the additional countries - from the Baltics to the Balkans - becoming a members of the European Union, the world's biggest global market.

This major new edition comprehensively covers no fewer than thirty-three different business cultures including non-EU Norway, Switzerland, Russia and America.

move to greatness

focusing the four essential energies of a whole and balanced leader

By: Ginny Whitelaw, Betsy Wetzig



ISBN: 978-1-9048-3820-3


228 Pages

Business/Leadership/Conflict Resolution/Self-Help

Your guide to the patterns of personality

As a senior manager at NASA, Dr. Ginny Whitelaw had access to excellent leadership training. But like most leadership training, it taught leaders from the neck up, not deeply enough to develop the whole and balanced leaders so needed in today's complex organizations. She knew there had to be a deeper, more integrated way of developing effective leaders. There is!

Move to Greatness reveals that to lead and live wholly, basic energy patterns must be brought into balance. Out of kilter, these four patterns create the ineffective "buts" in leadership style ("great at making numbers, but hell on staff") and personal performance ("successful at work, but has no life").

Success and failure originate in our use (or misuse) of four fundamental patterns in the nervous system that have been studied over decades:

* The Driver pushes into every barrier with speed, directness and intensity and puts a focus on priorities, actions and the bottom line.
* The Organizer does the right thing with discipline and order and establishes processes, clarifies roles and assigns responsibility.
* The Collaborator swings into playful engagement with life and the people in it, and as a leader, the Collaborator is oriented to customers, employees, loyalty and fun.
* The Visionary goes with the flow, hangs out in the chaos, and leaps to new possibilities; the Visionary leader thinks outside the box and creates the future.

Using these patterns as a map, you will understand people more easily and more deeply, and see how to lead them more effectively. Moreover, you'll learn how to move yourself to your highest potential. Discover your natural preferences and learn how to literally move yourself-and others-to greatness.


ginny whitelaw

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betsy wetzig

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The Next Level, 3rd Edition

What Insiders Know About Executive Success

By:  Scott Eblin

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ISBN: 978-1-4736-9055-4


320 Pages

Mentoring/Coaching/Workplace Culture


Drawing on the secrets of a top executive coach, The Next Level is an indispensable guide to executive success, full of simple, practical, and immediately applicable insights and tools for leaders who need to get bigger and better results.

For more than a decade, The Next Level has been an indispensable guide to executive success. It reads like a series of conversations with a trusted coach who has brought together a cadre of successful senior leaders to deliver a master class on executive level best practices.

This practical, actionable guide to success at the executive level helps readers understand what they need to pick up and let go of to achieve the results that are expected at the next level. Along with simple and immediately applicable tools and frameworks he's road-tested with thousands of coaching clients, Eblin offers clear, practical advice reinforced by interviews and case studies from executives who know what it takes to succeed. With fresh insights throughout, this 3rd edition will help readers sustain their success over the long run with new information on how to develop a personal action plan for leading at their best by living at their best.


1. Updated Introduction and Afterword
2. New insights on leadership effectiveness gleaned by the author since the 2nd edition
3. A completely revised chapter 3 with new guidance on creating a Life GPS personal action plan
4. New and updated Coachable Moment tools (including the TRACK Model of Effective Delegation)
5. A revised appendix with the latest approach to creating a self-directed Executive Success Plan (ESP)

Optimizing The Power of Action Learning, 3E

Strategies for Developing Leaders, Building Teams and Transforming Organizations

By: Michael Marquardt, Shannon Banks, Peter Cauweiler, & Choon Seng Ng



ISBN: 978-1-4736-7696-1


228 Pages

Coaching/ Mentoring/ Management

"A must-read, thought-provoking guidebook for anyone who doubts the value of asking powerful questions, yet craves the capacity to solve pressing problems." - Dr. Sydney Savion, General Manager, Learning, Air New Zealand

Third Edition of the field-defining book!

Originated by Reg Revans in the 1940's, the Action Learning Model was refined and then reintroduced in 1995 by lead author Michael Marquardt to organizations globally as a powerful tool for improving organizational performance. Today, Marquardt is widely considered to be the modern "father" of the Action Learning approach. For this new edition of Organizing the Power of Action Learning, Marquardt has teamed up with three Action Learning experts from Asia and the UK who bring a broader global approach to what has become THE seminal book in the field.

Each chapter has been updated for alignment with today's practice and implementation of Action Learning in organizations. In addition, new material, including case studies have been added to most chapters and outdated ones replaced. The authors have added more examples of great questions in Chapter 4 (Questions & Reflections), more discussion of virtual Action Learning in Chapter 3 (The Group) and completely new content in Chapter 7 (The Action Learning Coach), specifically on how to begin Action Learning sessions and how to become a Certified Action Learning Coach.

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Michael Marquardt


political skill at work

impact on work effectiveness

By: Michael Marquardt, Shannon Banks, Peter Cauweiler, & Choon Seng Ng

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ISBN: 978-0-8910-6390-2


228 Pages

Business & Economics/Leadership/Personal Success

Why is political skill so important in business?

In today's organizations, career success depends more on political skill-the ability to influence, motivate, and win support from others-than on almost any other characteristic. Political Skill at Work delivers the "how" to influence at work, not just the "what."

The authors of this innovative study explore how people high in political skill are more successful at getting hired, building a reputation, and establishing leadership. From the worlds of business, politics, education, and sports, they offer compelling examples of political skill in action. And, for the first time, they provide ways to measure and enhance this powerful ability. Anyone interested in personal or professional development will find this book worthwhile.

powered by change

how to design your business for perpetual success

By: jonathan macdonald



ISBN: 978-1-4736-6558-3


256 Pages

Business/Leadership/Strategic Planning

Why is political skill so important in business?

In today's organizations, career success depends more on political skill-the ability to influence, motivate, and win support from others-than on almost any other characteristic. Political Skill at Work delivers the "how" to influence at work, not just the "what."

The authors of this innovative study explore how people high in political skill are more successful at getting hired, building a reputation, and establishing leadership. From the worlds of business, politics, education, and sports, they offer compelling examples of political skill in action. And, for the first time, they provide ways to measure and enhance this powerful ability. Anyone interested in personal or professional development will find this book worthwhile.

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jonathan macdonald

jonathan macdonald.jpg

practical presentation skills

authenticity, focus & Strength

By: Brandt Johnson



ISBN: 978-1-5293-0344-5


200 Pages

Business & Economics/Communication/Public Speaking

Deliver compelling presentations in any context, from a meeting with colleagues to a client pitch or keynote address.

Whenever you talk to anyone, you are presenting yourself and your ideas to an audience. You are giving a presentation. This could be in person, on the phone, or via video conference. In any case, both your content and your delivery contribute to the vitality and effectiveness of your message. Too many speakers fail to engage their audience and get their ideas across. Don't be one of them! Practical Presentation Skills will help you master the three fundamental elements responsible for a presentation's success: authenticity, focus, and strength.

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brandt johnson


The Regenerative Business

Redesign Work, Cultivate Human Potential, Achieve Extraordinary Outcomes

By: Carol SAnford



ISBN: 978-1-4736-6910-9


256 Pages

Organizational Development/Workplace Culture

"The work that Carol Sanford describes in The Regenerative Business profoundly changed my life, and I'm confident it will change yours too." - Jeffrey Hollender, Founding CEO, Seventh Generation

What if leaders stripped away all preconceptions about how business operates, allowing the organization to go back to its core and build itself back up to become something new-something so responsive, so innovative and resilient, it becomes virtually non-displaceable in the market? The Regenerative Business sets the stage for what is now only dreamt of by most of today's forward-thinking leaders and paves the path to make it possible. The book features:

  • Real stories from companies leading innovation and transformation across the globe including; Google, Colgate Europe, Seventh Generation, Nike and others

  • A logical, comprehensive approach that factors in the complexities of the modern organization

  • The work of internationally recognized leadership expert Carol Sanford, who for decades has been designing and leading systemic business change

The Regenerative life

transform any organization, our society, and your life

By:  Carol Sanford



ISBN: 978-1-5293-0821-1


224 Pages


The world often falls short of how we'd like it to be, and our ability to make even just a little difference can seem limited. Sometimes it feels like you need to be a super-hero to achieve anything meaningful. But what if by re-conceiving what you do, you could change the world for the better?

In The Regenerative Life, Carol Sanford shows you how to fundamentally change the roles you play in society, enabling you to do more than you ever believed possible; grow yourself and others, provide astounding innovations for your clients, children and students, generate extraordinary social returns, become more creative, and bring new life and opportunity to everything around you.

The Regenerative Life teaches you to see your roles differently: stripping away all preconceptions of how it should be done, understanding what your role is at its core, and building yourself back up to become something new; something so grounded, inspiring, and resilient, it can change the world.

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Edward Segal


Reinvent the Wheel

How top Leaders leverage well-being for success

By:  Megan McNealy

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ISBN: 978-1-5293-7474-2


288 Pages

Motivational/Stress Management

The secret sauce of Reinvent the Wheel is a simple, yet powerful image, the Well Being Wheel, created by McNealy to reinforce her revolutionary process for achieving total well-being. Created to restore her own well-being and turbo-charge her success, The Well Being Wheel is used by thousands of business high-achievers as a tool for optimizing their health, happiness and work performance. Each succinct chapter highlights a spoke of the Wheel:

  • 6 for BODY 

  • 6 for MIND 

  • 6 for SPIRIT 

Along with instructions to readers for customizing the 18 spokes for themselves, the book features exclusive interviews and original content from well-being fueled "Exceptional Executives," including: Kevin Johnson, CEO and President, of Starbucks, Steven Rice, Chief Human Resources Officer, Bill and Melinda Gates Foundation and Robyn Denholm, COO Telestra Corporation, Board Member of Tesla.

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Megan McNealy

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Rethinking Retention in good times and bad

Breakthrough ideas for keeping your best workers

By:  Richard P. Finnegan

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ISBN: 978-0-8910-6238-7


228 Pages

Business & Economics/Human Resources/Management


ISBN: 978-1-4736-5847-9


304 Pages

Business & Economics/Human Resources/Management

Keep the workers you want - in good times and bad.

How do organizations keep the workers they want? Until now, employee retention strategies have been based on instincts rather than research. With no firm body of knowledge to use as a guide, employee turnover has been a problem for all organizations. Rethinking Retention in Good Times and Bad is the first book to offer a top-to-bottom, organization-wide retention action plan.

Many organizations lose employees and profits because they don't know which processes to put into place to cut employee turnover. They speak of building retention cultures but don't know who should do what and when. This hands-on tactical guide gives those answers, providing specific strategies and tactics backed by the author's own research and on-site experience.

Rethinking Retention in Good Times and Bad
is essential reading for all types of organizations-large or small, public or private, with high concentrations of low-skilled or high-skilled workers and across multiple industries. If you are losing workers you want to keep - in good economic times and bad - this book will tell you how to put retention solutions in place across your company.

The Solutions Focus

Making coaching and change simple

By:  Paul Z. Jackson, Mark Mckergrow

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ISBN: 978-1-9048-3806-7


228 Pages

Business & Economics/ Mentoring & Coaching

This is a new and updated edition of this acclaimed first business book on the powerful, simple yet subtle approach to positive change in people, teams and organisations. Used around the world by a wide range of people, professions and organisations, the first edition has now sold nearly 10,000 copies and been translated into 7 languages.

Including new chapters reflecting the increasing importance of coaching and the solutions focus movement in the business environment, this wide-ranging book is filled with all the most important ideas, case examples and practical tips for managers, facilitators and consultants. Proven in many fields and with a distinguished intellectual heritage, "The Solutions Focus" provides a simple and direct route to progress in your organisation. It focuses on: solutions - not problems; in between: the action is in the interaction; make use of what's there; possibilities - past, present and future; and language. Every case is different. The trouble with traditional approaches to people problems is that they assume a straightforward relationship between cause and effect, between a problem and its solution. A solutions-focused approach sidesteps the search for the causes of a problem and heads straight for the solution, showing you how to envisage your preferred future and quickly takes steps forward.

The authors present a set of practical techniques, including specific forms of questioning that lead to immediate action and results. They show how to identify what is working in your organisation and amplify it to make useful changes; to focus on what is possible rather than what is intractable and how to be solution focused, not solution forced.

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paul z. jackson

Speed Lead

Faster, Simpler Ways to Manage People, Projects and teams in complex companies

By:  kevan hall

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ISBN: 978-1-8578-8374-9


228 Pages

Business & Economics/Leadership/Decision Making

Success can make you slow

Today's managers waste an estimated 40 percent of their time on unnecessary cooperation, communication and control. Old-fashioned management skills are too expensive and slow to use in today's complex companies. When great companies grow they become more complex. This complexity starts to undermine what made the company successful: the organization slows down, it is more difficult to get things done and it becomes a less satisfying workplace.

In his work with talented people from hundreds of the world's leading companies. Kevan discovered that they spend over 80 percent of their time on cooperation, communication and control - and that up to 50 percent of that time is wasted. Organized around 4 Cs - Cooperation, Communication, Control and Community -Speed Lead distills the experience of more than 35,000 people in over 200 of the world's leading companies. The resulting radical view has enabled organizations to unravel the spaghetti of complexity, reduce project cycle times, build closer business relationships and curb the costs of unnecessary travel.

Contrary to current leadership wisdom,Speed Lead advises to: celebrate the end of teams where you don't need them; abolish meetings of the bored; take control of the "crack-berry" and don't be a 24-hour control freak; expect more from your people and lead a lot less; make "good-enough" decisions; and, don't let diversity be a diversion - share practices, not values.

Start now. Get perfect later

By:  Rob Moore



ISBN: 978-1-4736-9048-6


288 Pages

Business & Economics/Motivational

If you have a burning ambition, brilliant business idea or creative passion: What are you waiting for? Now is the time to get going!

Hardly anyone gets it right the first time, but many of us are crippled by indecision and fear of failure. The desire to get it right can inhibit us from getting started. Don't wait around for everything to fall magically into place - get started, get going and get perfect later. It's the fastest route to success.

In this book, Rob Moore, the bestselling author of MONEY, shows that the quickest way to perfect is starting right now and improving as you go. This book will show you how to launch your business or idea, begin the next phase of your career, and overcome self-doubt - right away. Get perfect later, get started NOW.

Success with asian names

a practical guide for business and everyday life

By:  fiona s. Price



ISBN: 978-1-8578-8378-7


256 Pages

Business & Economics/International

Have you ever wondered how to address people with Asian names in emails and letters? Had difficulty entering Asian names into databases? Been unsure how to pronounce an Asian name? Felt embarrassed and rude because of difficulty with Asian names?

In "Success with Asian Names", Fiona Swee-Lin Price, answers these and many more, providing practical help on how to manage the challenges of dealing with unfamiliar Asian naming customs. The first part of the book provides background information on Asian names, contrasting the languages and Asian culture from which they are derived with the language and cultures of English-speaking countries and looks at cultural differences in the way people view names, as well as explaining the different writing systems and name structures in Asia.

The second part provides detailed information on names from 14 specific Asian languages, with information on naming customs in a specific language, examples of typical names, how names from that culture might be Westernised and practical advice on pronunciation, how to address people and entering names into databases designed for Anglo-Saxon names data entry.

The third part helps identify the country of origin of a particular name and clarifies which languages are spoken in specific Asian countries.

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fiona S. price

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Suddenly in charge 2nd edition

managing up managing down succeeding all around

By:  roberta Matuson



ISBN: 978-1-4736-5605-5


224 Pages

Business & Economics/Management/Human Resources

"The best advice is simple, direct, and immediately actionable. Roberta delivers on all this and more. A lifesaving guide for any new manager!" - Marshall Goldsmith

As companies reorganize and reengineer, people are finding themselves tossed into management every day with little to no training or preparation. Literally two books in one, Suddenly in Charge provides all of the tools necessary to be successful at managing up and down the line of any organization.

In addition to updates to all chapters, this revised and updated edition features 7 new chapters aligned to modern approaches to management. New topics include: executive presence, working with a coach or mentor, employee retention, creating purpose, the multi-generational workforce and more.

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roberta Matuson

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TAking the Leap

How to Build a world-Class coaching business

By: Kasia Wezowski

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276 Pages

Business/Economics & Coaching/Mentoring

Taking the Leap provides relevant and practical advice from 24 well-known coaches who have built sustainable coaching businesses while doing what they love: helping people.

What do the most successful coaches in the world all have in common?

They all started from nothing.

If you've not yet reached the level of impact and income that you want as a coach, then Taking the Leap is the handbook you have been searching for.

For the first time ever, the world's top coaches are sharing their core success strategies in a groundbreaking book. With unique, original contributions from coaching legends like Marshall Goldsmith, Jack Canfield and John Demartini, this is the ultimate guide for becoming a successful coach.

Practical, step-by-step business and marketing advice is merged with inspirational material about attitude and mindset. Combined, the chapters in this book add up to a rock solid recipe for building a lucrative business simply by helping others and following your passion.

"Many of the people in the coaching profession are really good coaches, but they are awful business people." --Marshall Goldsmith

If you're a new coach, the advice in this book will help you take your leap and build a business with confidence, following proven strategies from the best of the best. If you're an industry veteran, the success stories, techniques and advice in this book will give you renewed motivation and drive you to reach even greater heights. This book provides practical advice from 24 globally recognized coaches:

MARSHALL GOLDSMITH on becoming a better businessperson
JACK CANFIELD on continuous improvement
KIERON SWEENEY on promoting yourself
HEATHER RAMSEY on selecting a business model
MARK THOMPSON on partnering with industry leaders
KELVIN LIM on specialization
PATRYK WEZOWSKI on scaling your business
MARC STEINBERG on inner wisdom
MIRNA BACUN on leveraging LinkedIn
VISHEN LAKHIANI on building a visionary business
RELLY NADLER on emotional intelligence
DAVID TAYOR-KLAUS on self-mastery
SAM MARKEWICH on passion and influence
BETH MASTERMAN on honing leadership skills
MELINDA FOUTS on mastering change
KATHERINE MCINTOSH on following your intuition
JOANN LYSIAK on creating a vision of your future
CLINTON CALLAHAN on pushing your own boundaries
PETER SAGE on confidence
PATRICK JINKS on working with nonprofits
KASIA WEZOWSKI on devolving the mindset of success
JOHN DEMARTINI on creating a work-life you love
ROBERTO RE on defining your unique value
MELISSA TIETS on persistence

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Kasia Wezowski


Talent magnetism

how to build a workplace that attracts and keeps the best

By:  roberta Chinsky Matuson


ISBN: 978-1-8578-8598-9


228 Pages

Business & Economics/Workplace Culture/Management

The competition wants your customers AND your best people. Learn the new rules for attracting top talent and getting them to stick around.

Talent Magnetism offers straightforward, easy-to-apply techniques that help managers navigate the challenges of attracting and keeping talent to foster innovation and fuel growth.

Roberta Matuson, bestselling author of Suddenly in Charge and award-winning management consultant, shows you how with:

* Fresh techniques and creative ways to build an organization with talent magnetism, where top talent is pulled in with minimal effort on the employer's part.
* Proven methods which focus on what today's post-recession workers value most. Hint: It isn't what you think!
* Case studies of organizations that have achieved "magnetic" status without Toyotasized budgets.
* Rules of Attraction: recommendations to propel you forward at warp speed.

Drawing on real-life case studies and examples, Matuson demonstrates the new rules of workplace attraction and retention, helping you and your organization develop irresistible talent magnetism.

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roberta Matuson

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How to Release the Power and Human Potential of Work Teams

By:  Philip Sandahl & Alexis Phillips



ISBN: 978-1-5293-3704-4


288 Pages


FROM THE CO-AUTHOR OF THE WORLDWIDE BESTSELLER, Co-Active Coaching, Fourth Edition: The proven framework for transformative conversations at work and in life

Teams Unleashed provides a map and compass for engaged, sustainable, and improved team performance. This practical approach uses the everyday language of teams to highlight what's working, and uncover what's not, and gives teams the tools to to incorporate new practices that build team effectiveness. This is an approach proven in the real world of teams since 2005 and used by thousands of teams worldwide.

The steps outlined are based on the fundamentals of coaching-a powerful, repeatable process to support and empower change that makes a difference. Teams Unleashed introduces the five core competencies for working effectively with teams, describes the essential team coaching skills and provides exercises and activities to generate the important conversations that lead to new understanding and new team norms.

This is a book for those who work with and lead teams: team and executive coaches, internal HR, OD and L&D professionals, and team leaders. This is an approach that gives teams a way to get clear "We are here"; the tools to design "Where we go from here"; and the structure and accountability to stay on track for team success.

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PHillip SANDAhl


Tech Titans of China

How China's Tech Sector is challenging the world by innovating faster, working harder, and going global

By:  Rebecca A. Fannin

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ISBN: 978-1-5293-7449-0


256 Pages

Business/Global Business

The rise of China's tech companies and intense competition from the sector is just beginning. This will present an ongoing management and strategy challenge for companies for many years to come. Tech Titans of China is the go-to-guide for companies (and those interested in competition from China) seeking to understand China's grand tech ambitions, who the players are and what their strategy is. Fannin, an expert on China, is an internationally-recognized journalist, author and speaker. She hosts 12 live events annually for business leaders, venture capitalists, start-up founders, and others impacted by or interested in cashing in on the Chinese tech industry. In this illuminating book, she provides readers with the ammunition they need to prepare and compete.

Featuring detailed profiles of the Chinese tech companies making waves, the tech sectors that matter most in China's grab for super power status, and predictions for China's tech dominance in just 10 years.


Rebecca A. Fannin

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The thinking effect

rethinking thinking to create great leaders and the new value worker

By:  michael vaughan



ISBN: 978-1-8578-8599-6


228 Pages

Business/Leadership/Decision Making & Problem Solving

The revolutionary approach to smart thinking.

In a rapidly changing world there is an increasing need for critical, creative, and systems thinking. These abilities, though, are only gained through a virtuous circle of trying, reflecting, learning, and trying again; despite this, most organizations are still trying to develop these skills through linear approaches.

The Thinking Effect by Michael Vaughan redefines smart thinking and effective learning - teaching how rather than what to think. Vaughan has spent his career teaching smart thinking to Fortune 500 companies and government agencies around the globe.

By adopting this new thinking, leaders will learn how to develop "neural leadership" - understanding and engaging with the psychology of their team - while employees at all levels will learn how to: develop patterns of thought that differentiate top performers from those who merely do their jobs, increase productivity, improve problem-solving, and influence profitability, and become Value Workers who generate value for growth and a sustainable future.

The Thinking Effect offers learning solutions, individual practices, and real-world applications to help companies break free from institutional processes that hinder fresh and innovative thought. The result is an engaged, valuable workforce that rethinks established practices - and thinking itself.

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Tools for team excellence

getting your team into higher gear and keeping it there

By:  gregory e. huszczo

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ISBN: 978-0-8910-6387-2


228 Pages

Business/Leadership/Decision Making & Problem Solving

A hands-on guide for sustained team success

Team development is a process, not a program. There is always room for improvement, and in today's competitive marketplace, if you don't continue to improve, you won't survive.

Going beyond either the trendy fads or philosophical approaches outlined in most current management literature, Tools for Team Excellenceprovides a candid look at team based management and a host of hands-on techniques for building, assessing, and improving team performance. Exercises and worksheets, questionnaires and assessment techniques, problem-solving guidelines and troubleshooting tips make this book immediately practical and valuable to team members, managers, consultants, and leaders.

Drawn from the author's direct experience in over thirty years of working with teams, Tools for Team Excellence describes and elaborates on seven key components for creating effective teams. It shows how to address each of these key components, ensuring effective teams that will contribute to the success of an organization.

Tools for team Leadership

Delivering the x-factor in team excellence

By:  gregory e. huszczo

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ISBN: 978-0-8910-6386-5


228 Pages

Business/Leadership/Decision Making & Problem Solving

Become a team leader - no matter what role you play in your team!

This self-study training guide puts the power of participative leadership into the hands of every manager, trainer, consultant, and team member struggling to help teams succeed. Packed with more than eighty new and field-tested tools, Tools for Team Leadership solves the mystery of why some teams - regardless of talent - succeed while others fail and delivers everything you need to master the "X-factor" skills of team leadership.

Turning team performance inside out

team types and temperament for high-impact results

By:  susan nash


ISBN: 978-0-8910-6391-9


312 Pages

Business/Leadership/Decision Making & Problem Solving

Get to the heart of high-performing teams.

Improving team performance is made easy with this hands-on tool kit that focuses on what really matters: the dynamic interaction within the team of different personality types and temperaments.

Building on a foundation of field-tested insight, the author explores how personality type and temperament influence the behavior of individual team members and shows how a powerful new model can turn insight into a plan of action to enhance team effectiveness and optimize team performance.

What If? 10th Anniversary Edition

Short Stories to Spark Inclusion & Diversity Dialogue

By:  Steve RObbins



ISBN: 978-1-4736-9054-7


288 Pages


"From the first time I heard Dr. Steve Robbins, I knew I could listen and learn from him over and over and over! ... Dr. Steve Robbins is a true ROCK STAR!" - LaTricia Hill-Chandler, CDE, Office of Global Culture, Diversity & Inclusion, Walmart Inc.

From incomparable storyteller and beloved diversity and inclusion expert, Steve L. Robbins, comes the 10th Anniversary Edition of his classic book, What If?, used by scores of companies globally for diversity training.

This 10th anniversary edition of the beloved classic features 10 new stories written by Dr. Robbins that help readers gain deeper insight into the role our brains play in shaping our thoughts and actions, and what we can do to be more curious and open-minded in our diverse world.

Based on his study of the fields of behavioral science and cognitive neuroscience, Robbins explores unconscious bias in many of its forms, including: availability bias, confirmation bias, anchoring bias and others. With his signature humor, these weighty but important topics are addressed with great insight, care and humility. The result is an unpretentious guide for individuals and organizations that will help break down defenses and shine a helpful light on human behavior in a world filled with differences.

What Is global leadership?

10 key behaviors that define great global leaders

By:  Ernest Gundling, Terry Hogan, Karen Cvitkovich

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ISBN: 978-1-9048-3823-4


288 Pages


Discover the skill set - and mindset - that great global leaders must have to succeed.

What is global leadership? It turns out that many companies around the world are missing a key point: that global leadership is distinctly different from the leadership skills needed in a domestic operation. The global economy requires a new set of leadership skills-imbued with a global mindset, multi-functional and effective across cultures and nationalities-that were not as critical even a decade ago.

In What Is Global Leadership?, the authors draw on cutting-edge research conducted by Aperian Global, including first-hand interviews with successful global leaders, which highlights ten key behaviors critical to international settings, such as cultural self-awareness, frame-shifting, and developing "third-way solutions."

In addition to providing a detailed description of each behavior, the authors demonstrate how these can be applied in the context of leadership development programs, executive coaching, global teams, and leader-led action learning. Whether one is leading an entire organization, a business unit, or a geographically dispersed team, this essential guide provides an important resource for developing global leadership talent.


ernest gundling


karen cvitkovich

What’s your type of career

find your perfect career by using your personality type

By:  donna dunning

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ISBN: 978-1-8578-8553-8


288 Pages


The best-selling career guide, now in a revised second edition!

Match Your Personality Type to Your Perfect Career-and Find Success!

The simple truth is that to be happy and successful in your work, you need a career that not only matches your interests but fits your personality type as well. In this approachable book, author Donna Dunning uses the Myers-Briggs Type Indicator® (MBTI®) to introduce eight distinct ways of working.

Encouraging you to reflect on your own natural preferences - using checklists, exercises, strategies and tips - What's Your Type of Career? provides all the tools you need to discover your own natural preferences and find your ideal career. Are you a Contributor, Expeditor, Explorer or Responder? An Analyzer, Assimilator, Enhancer or Visionary? An Extravert or an Introvert? If you identify yourself as an Extravert and a Responder, you tend to like action, scenarios that are rapidly changing and are not inclined toward a desk job. A profession as an emergency worker, a fire fighter or a police officer may be for you.

This best-selling career guide - now in a fully updated second edition - has been expanded to include the training and educational requirements of a variety of different occupations, and highlights those most in demand. It also includes details on developing type differences later in life, advice for balancing your work and personal life and many, many more preference-based career suggestions.

When Cultures collide

leading across cultures 4th edition (revised)

By:  Richard D. Lewis

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ISBN: 978-1-4736-8482-9


560 Pages

Business & Economics/International/Human Resources/Workplace Culture

"An invaluable tool to help in planning practical strategies to work successfully across increasingly diverse business cultures. Riveting and thoroughly researched." - Daily Telegraph

A major new edition of the classic work that revolutionized the way business is conducted across cultures and around the globe. The fourth edition provides leaders and managers with practical strategies to embrace differences and successfully work across diverse business cultures.

Capturing the rising influence and the seismic changes throughout many regions of the world, cross-cultural expert and international businessman Richard Lewis has significantly broadened the scope of his seminal work on global business and communication. Thoroughly updated to include the latest political events and cultural changes, as well as covering nine new countries to complete Europe, broadening the scope of the book. Building on his LMR model,Lewis gives leaders and managers practical strategies to embrace differences and work successfully across increasingly diverse business cultures.


richard d. Lewis

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When teams collide

managing the international team successfully

By:  Richard D. Lewis



ISBN: 978-1-9048-3835-7


228 Pages

Business & Economics/International/Human Resources/Workplace Culture

"This book is a MUST for every business team leader who plans to start doing business in a new cross-cultural environment." - Markku Vartiainen OBE, President, Finnish-British Chamber of Commerce

International teams are rapidly becoming the central operating mode for global enterprises. They are often agile and perceptive, know local markets better than HQ does, lead innovation and exploratory ventures, and are more culturally aware than their parent company.

But how much autonomy should they be allowed? How can we get things done with colleagues who have different worldviews? How can we strike a balance between core values and the necessary diversity - and is diversity within the team a strength or a hindrance? What is the role of the team leader in all of this? How do you establish team trust? How important is team humor? Who decides the team's ethics? What misunderstandings can arise in a virtual team, lacking face-to-face contact?

In answering these and other questions, Richard D. Lewis draws on 30 years experience mediating with hundreds of international teams in two dozen countries. Generously illustrated with explanatory diagrams, When Teams Collide analyses profiles of 24 different nationalities and suggests how they should be led for best results. Commenting on vital considerations of leadership, team trust, ethics and humor, the author also evaluates the relationship between teams and HQ. Applying the cultural concepts in the bestselling When Cultures Collide specifically to team leadership, this is a wide-ranging and compelling account of how to handle what is a difficult and sensitive task.


richard D. Lewis

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with respect to the japanese

going to work in japan

By:  john c. condon, tomoko masumoto

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ISBN: 978-0-9842-4712-7


160 Pages

Business & Economics/Travel/Social Science

More than meets the eye: Work in Japan is all about context

While Japan has been on center stage of the world economy for decades, interactions between the Japanese and Westerners continue to be on the rise. Daily communication in both business and social settings is commonplace, and connections through the Internet and mobile media make what felt distant only a few years ago seem familiar.

Our cultures and social norms remain vastly different, however, and professionals working in Japan are likely to confront new challenges every day. For example, what are the three biggest challenges for Westerners who go to work in Japan? How can you tell when "yes" might mean "no"? When you are the guest in a taxi, who should sit where?

In the fully updated second edition of With Respect to the Japanese, readers discover not only answers to basic etiquette questions, but also how to communicate successfully with the Japanese and, in the process, earn mutual respect.

John C. Condon and Tomoko Masumoto use real-life examples (from kindergarten classrooms to the boardroom) to explain the contrast between these two distinct cultures. In this essential guide to Japanese culture, you will learn how vital societal characteristics affect communication, decision making, management styles and many other aspects of work and everyday relationships.

women who brand

how smart women promote themselves and get ahead

By:  catherine kaputa



ISBN: 978-1-8578-8624-5


188 Pages

Business & Economics/Women in Business/Skills/Personal Success

"Kaputa turns conventional wisdom inside out ... women should take advantage of the unique characteristics of the female mindset. A brilliant read!" - Laura Ries, coauthor of The Origin of Brands

Today self-branding is not an option - it's something women need to master. Often what's holding women back from career success is that we don't brand ourselves as well as men do.

Women Who Brand is about what happens when women take charge of their personal brands and performance success. It's about what happens when women start thinking and acting more confidently, more creatively and more strategically about themselves and their abilities.


catherine kaputa

working globesmart

12 people skills for doing business across borders

By:  ernest gundling

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ISBN: 978-1-9048-3825-8


408 Pages

Business & Economics/Travel/Social Science

Your guide to global citizenship for 21st-century success

Taking a new assignment in your company's foreign office? Meeting a business associate from another country? Videoconferencing with a group of global co-workers? Negotiating a project deadline with the foreign software engineer across the hall? Learn how to apply a new set of cultural competencies to successfully cross national or cultural boundaries.

Working GlobeSmart shows how global people skills add value to global business and captures the essence of what global leadership means: the ability to create a corporate culture that builds cooperation across borders and cultures, between customers and suppliers-across every organizational line.


ernest Gundling

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working relationships

using emotional intelligence to enhance your effectiveness with other

By:  bob wall

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ISBN: 978-0-8910-6188-5


256 Pages

Business & Economics/Leadership/Workplace Culture

Your guide to global citizenship for 21st-century success

Taking a new assignment in your company's foreign office? Meeting a business associate from another country? Videoconferencing with a group of global co-workers? Negotiating a project deadline with the foreign software engineer across the hall? Learn how to apply a new set of cultural competencies to successfully cross national or cultural boundaries.

Working GlobeSmart shows how global people skills add value to global business and captures the essence of what global leadership means: the ability to create a corporate culture that builds cooperation across borders and cultures, between customers and suppliers-across every organizational line.